Summary
Contacts assigned customer accounts to sell the organization's products within a designated geographic territory. Focuses on territory sales targets, new business development, and troubleshooting on product or key markets. May have special markets or complex product lines assigned that require significant client relationship skills. Organizes own work routine but guidance is provided by the Regional Sales Manager and the Marketing department.
Major Areas of Responsibility
- Selling skills and message mastery.
- Demonstrates in-depth understanding of promoted product key messages and consistently delivers to customers in a variety of selling situations.
- Engages customers in needs-based selling discussions that position products as solutions to identified needs.
- Leverages clinical, business, and social needs of the customer to drive adoption and build long-term loyalty.
- Treats everyone in the office (front office staff, nurses, office manager, etc.) as a customer.
- Has situational awareness to read environment and adapt approach.
- Entrepreneurial and manages territory as own business.
- Formulates short and long‑term customer plans to meet sales objectives.
- Owns results and is accountable for outcomes.
- Strategic agility and business acumen; takes bigger picture view of territory.
- Develops effective business plans.
- Uses data sources (Xponent, TSA sales, FSA data) to assess opportunity.
- Individualizes selling approach based on doctor-level data.
- Optimizes call frequency on key physicians.
- Utilizes office and clinic settings to access decision makers.
- Focuses on customer needs; dedicated to meeting expectations externally and internally.
- Establishes and maintains effective relationships with customers, gaining trust and respect.
Education & Competencies Requirements
- Education: A Bachelor Degree, preferably in Business or Sciences.
- Experience: 5‑7 years of proven pharmaceutical sales experience; CNS experience required.
- Motivated self‑starter with exceptional communication and interpersonal skills.
- Flexible and adaptable; anticipates challenges.
- Agile learner, eager to be coached.
- Passionate and thrives on challenges; initiative to act quickly on opportunities.
- Sense of urgency; team player.
- Strong computer literacy, public speaking, and organization skills.
- Ability to discuss matters within a scientific context.
- Bilingual: French and English spoken.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Pharmaceutical Manufacturing
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.