Senior Manager, Data Operations and Systems

Description

We are seeking a Senior Manager, Data Operations and Systems to join the Operations Team. Reporting to the Vice President, Finance & Operations, the Senior Manager, Data Operations and Systems, will serve as a strategic and operational leader responsible for overseeing the Canadian Women’s Foundation fundraising database, related products and integrations, end-to-end data flow and technological infrastructure.

This role is responsible for executing the data strategy, with a focus on enhancing fundraising, engagement and operational effectiveness through robust data management and the adoption of new technologies.

The Senior Manager oversees day-to-day operations, including Blackbaud products and data system management, gift processing and receipting, integrations and ETL workflows, reporting and analytics, and data governance. They lead the Data Operations team and collaborate closely with cross-functional stakeholders to enable data-driven decision-making and continuous improvement.

The Canadian Women’s Foundation is Canada’s public foundation for gender justice and equality. We advance this by growing support for grassroots feminist action, partnering with communities and organizations to improve conditions, and building diverse leadership and knowledge for sustainable change.

Since 1991, thanks to our generous supporters and donors, the Foundation has raised more than $270 million to fund over 3,400 life transforming programs across the country. For more information about the Foundation, visit our . To learn more about what we offer to employees and why you should apply, visit .

We strongly encourage applications from women, Two Spirit, trans, and nonbinary people who identify as Black and / or racialized, First Nations, Inuit, and Métis, living with disabilities, and / or members of 2SLGBTQIA+ communities.

Responsibilities

1. Systems and Technology Management (30%)

• Oversee the management, optimization, and security of Blackbaud and related platforms, including Raiser’s Edge, RE NXT, Luminate Online, Fundraise Up, and Omatic.
• Lead, administer, monitor and maintain all aspects of security measures for the Foundation’s data and all information systems, including the Foundation’s website, Raiser’s Edge NXT, BBGM, QuickBooks online and Keeper.
• Ensure Data Consistency throughout the different systems and guarantee its interconnectedness.
• Lead enterprise-level system improvement and integration projects to enhance operational efficiency and user experience.
• Troubleshoot and monitor the current integrations involving the fundraising database
• Implement and refine automated workflows using tools such as Power Automate and RE NXT Workflow Designer.
• Leverage Blackbaud's Marketplace apps / API Integrations to look for future enhancements of the donor database.
• Manage all licenses and the Foundation’s accounts in web-based applications, different from Microsoft 365 environment. For example : Adobe Pro, Canva and Zoom accounts.
• Act as the primary liaison with technology vendors and consultants.
• Work in coordination with the Foundation IT Management Outsourcing.

2. Reporting, Analytics, and Data Strategy (30%)

3. Data Governance and Quality Assurance (15%)

4. Organizational Planning and Collaboration (15%)

5. Team Leadership and Development (10%)

Qualifications

Education and Experience :

Skills and Attributes :