Vehicle Capture Representative

Who We Are :

At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.

We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values :

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For :

We are seeking a Market Sales Coordinator with experience in customer service and technology utilization. You will be part of a dynamic Sales Coordination team responsible for supporting customers in our online auction platform. You will be involved in capturing vehicle information, launching profiles, providing training, and maintaining client relationships. In this role, you will have the opportunity to use your experience in customer service, technology, and attention to detail.

You Are :

Detail-oriented. You will ensure accurate capture and presentation of vehicle information.

Tech-savvy. You will utilize our app and web-based tools effectively.

Excellent Communicator. You will interact with customers, sales representatives, and clients professionally.

You Will :

Visit dealerships to capture vehicle inventory and assess their condition.

Launch new vehicle profiles on our mobile app for dealers.

Provide training and resolve technical issues for clients.

Maintain and strengthen relationships with current and prospective clients.

Must-Have's :

1-3 years of experience in delivering superior customer service.

Ability to manage multiple client accounts.

Familiarity with web and mobile technology.

Strong attention to detail and communication skills.

Nice to Have's :

Experience in wholesale vehicle assessments.

Previous sales or dealership experience.

Knowledge of the automotive industry.

What We Offer : Competitive pay

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

Immediately vested 401K (US) or RRSP (Canada) with company match

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US)

Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

Robust Employee Assistance Program

Employer paid Leap into Service Day to volunteer

Tuition Reimbursement for eligible programs

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!