Location Administrator – Stettler Fertilizer Distribution Terminal
Crop Management Network Inc.
Location : Stettler, AB
Reports to : Director of Operations
Position Overview
The Location Administrator plays a key role in supporting the daily administrative and coordination needs of the Stettler Fertilizer Distribution Terminal. This position ensures accurate documentation, efficient communication, and strong customer service while supporting terminal operations, inventory administration, and truckload coordination between CMN locations, logistics, and sales teams.
As a front‑line point of contact, the Location Administrator helps ensure smooth product flow, accurate records, and consistent service standards across CMN’s network.
Key Responsibilities
Terminal Administration & Customer Service
- Serve as the first point of contact for incoming calls, drivers, visitors, and CMN locations
- Prepare and process load‑outs, shipping documents, invoices, and credit memos
- Maintain accurate records related to terminal activity, inventory movement, and customer transactions
- Assist with walk‑up and internal CMN location requests as required
- Handle confidential information with professionalism and discretion
Truckload Booking & CMN Location Coordination
Coordinate and book fertilizer truckloads for CMN retail locations in collaboration with :
Terminal Operations TeamCMN Sales TeamsCrop Management Logistics (CML) dispatchSchedule load times, confirm product availability, and ensure documentation is prepared in advanceCommunicate delays, changes, or conflicts to all affected teams to maintain terminal efficiencyTrack booked and completed loads to support accurate inventory and reportingSupport efficient truck turnaround times, particularly during peak spring and fall seasonsAccounts Receivable & Financial Administration
Maintain customer and internal CMN account recordsPrepare invoices, credit memos, and load documentationPost customer payments (cheque, EFT, credit card, FCC, etc.)Produce and distribute monthly customer statementsPost monthly interest charges as requiredInvestigate and resolve payment or statement discrepanciesAssist Sales and Terminal Operations with margin verification and invoice accuracyUtilize AgVend to support customer account management, statements, invoicing visibility, and coordination with CMN Sales TeamsInventory Administration
Enter inventory receipts when product is delivered to the terminalAssist with regular inventory counts and reconciliation alongside OperationsSupport returned deposit reconciliations (customer and supplier)Review inventory costing and current value on a monthly basisEnsure inventory records in Tronia are accurate and up to dateGeneral Office & Administrative Support
Prepare reports, spreadsheets, correspondence, and operational documentationOrder office supplies and maintain administrative systemsSupport meetings through agenda preparation, note‑taking, and documentationMaintain organized filing and records management systemsProvide administrative support to the Director of Operations and cross‑functional teams as requiredQualifications & Skills
Administrative or business training preferredHigh school diploma with several years of administrative experienceStrong understanding of accounting, inventory, and administrative proceduresProficient with Microsoft Word, Excel, and OutlookStrong organizational skills with the ability to manage multiple prioritiesClear, professional written and verbal communication skillsCustomer‑focused with strong attention to detailAbility to work independently and as part of a cross‑functional teamExperience with AgVend, Tronia, or similar ag retail ERP / CRM systems considered an assetExperience in agriculture, logistics, or terminal operations considered an assetWork Environment
Standard hours : Monday–Friday, 8 : 00 am – 5 : 00 pmExtended hours may be required during peak spring and fall seasonsOffice‑based role within an active fertilizer distribution terminalRegular interaction with drivers, terminal staff, CMN locations, and logistics teamsAbility to sit, stand, walk, and lift up to 35 lbs as requiredSpecial Requirements
Valid Class 5 driver’s licenseDrivers abstract & Criminal Record Check required upon hireAdherence to CMN Health, Safety & Environmental policies#J-18808-Ljbffr