Facility Operator | Part-Time | South Okanagan Events Centre

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Reporting to the Facility Operator Supervisor, the Facility Operator (FO) is responsible for the day to day operation, maintenance and routine custodial duties of the South Okanagan Events Centre (SOEC) Complex ice facilities.

This role pays an hourly rate of $18.00-$24.00 CAD.

Benefits for Part-Time roles : 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Monitors refrigeration mechanical equipment, accurately records readings, and reports any issues to immediate Supervisor as needed
• Ice surface maintenance including install and removal of ice, floods, scrapes, edging, ice taps
• Makes adjustment to refrigeration plant controls as directed or as needed
• Conduct routine repairs and maintenance on ice resurfacing equipment ensuring ice quality is maintained
• Perform routine custodial tasks, including cleaning public areas, washrooms and change rooms
• Perform a variety of building maintenance tasks such as painting, lightbulb replacements, minor sink and toilet repairs and snow removal around the arenas and reporting major issues to Supervisor.
• Participates in set-up and tear-down of chairs, staging, tables and other equipment
• Follow emergency procedures and required operational checklists to ensure facility and system security.
• Ensures buildings are safely secured upon completion of daily shift and regularly patrolling the facilities to prevent theft and vandalism and maintaining order in behavior of users.
• Effectively communicates and exchanges information with co-workers and supervisor both verbally, and in writing through recording and sharing in the log books.
• Maintains accurate log books for snow clearing, accident reporting, ice cleaning and maintenance tasks.
• Provides exceptional customer service to the public and user groups through effective communication, ensure user compliance with rental agreement and safe use of facility, and a willingness to assist in response to requests for dressing rooms, ice cleanings, and ice usage.
• Performs other related duties as required.

Qualifications

Culture and Inclusion

Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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