Receptionist

Overview

Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.

Key Responsibilities

• Prepare and maintain the office environment : set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable
• Greet and assist employees and guests, ensuring a welcoming and professional experience
• Manage incoming phone calls and direct callers as needed
• Provide guest services including beverage service, coat check, and welcoming walk-in visitors
• Support meetings for executive staff : room set up, food and beverage service, and clean up
• Manage office access systems including FOB and parking transponder activation
• Process and distribute incoming and outgoing mail and courier packages
• Track office inventory and reorder supplies within budget parameters
• Scan invoices and create purchase orders for corporate departments
• Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination
• Assist with implementation of office layout changes and ensure reception area coverage at all times
• Maintain office security and follow safety procedures
• Assist the People & Culture team as required
• Contribute to streamlining reception functions and cost-saving initiatives
• Minimum 2 years of office administration experience
• Minimum 2 years of client services experience
• Strong customer service, organizational, and time management skills
• Excellent communication and phone etiquette; professional, friendly, and accommodating
• Ability to handle matters with tact, diplomacy, and confidentiality
• Proficient with Microsoft Excel, Word, PowerPoint, and internet navigation
• Adaptable in a fast-paced and changing work environment
• Demonstrates reliability, punctuality, and maintains appropriate business attire
• Positive attitude, professional demeanor, and collaborative approach

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