FFW Customs Brokerage Coordinator M / F

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customs Clearance & Foreign Trade Compliance

Job title

FFW Customs Brokerage Coordinator M / F

Job description

Represent the Customs Division of FFCA in business excellence and sustainability with corporate compliance.

Supporting the customer relationship to add value to the business. Meet budget expectations and quality objectives. The National support of the Customs Department for the Canadian company. Compliance to CBSA regulations.

Leading the CA Customs Department to excellent Customs Brokerage performance in :

Profitability

Processes

Efficiencies

Quality

Satisfying or exceeding customer expectations

Providing regulatory compliance, training, operational customs brokerage guidance and sales support.

Operational Branch support in conjunction with operational excellence. Review, evaluation and implementation of procedures and processes (best practices) incl. training and mentoring of staff.

Key Activities / Accountabilities

• Coordinating the clearance of ocean, air and ground freight, plus LVS courier freight.
• Daily preparation of EDI via IID and manual release requests to include all modes of transport for various commodities.
• Ensure all documentation and filings are accordance with customs rules and regulations
• Completion and presentation of confirming entries.
• Providing proactive client service and handling of client inquiries both internal and external.
• On call for inquiries for PARS and shipments afterhours
• Maintain CA Customs Brokerage standard operating procedures
• Ensure timely and accurate Import product invoicing
• Ensure file level revenues and costs are booked within the same financial period.
• Ensure customs brokerage product file cost allocations are completed before month end or accrued into same period
• Minimizing un-allocated payments (waste – demurrage, file level errors)
• Comply with Customs department Import product KPI's with focus on continuous improvement
• Preparation and submission of refunds, drawbacks and claim processing follow up.
• Other duties as assigned by CA Customs Manager

Applicant's profile

Preferred Experience and Knowledge

oProfound knowledge of Import Customs Brokerage and transportation processes and procedures from training college or programs.

o+3 years of customs rating / releasing experience

oExperience with Customs Rating and Releasing

oCan work with HS / Cadex / Across / PARS etc

oExperienced with preparing entries, import permits, LVS / HVS shipments

transmit entries and confirm release with Canada Customs

oPractical knowledge of procedures and processes

oCustoms software knowledge

oFamiliar with MS Office applications

oGood data entry skills

oAbility to multi-task and prioritize, working as a team player.

oCan work independently and is a problem solver.

oGood communications skills, able to converse with clients and carriers.

Necessary Technical / Functional Skills

oExcellent people communication skills

oResults focused

oAbility to work under stress and with tight deadlines

oAdequate IT and computer applications skills

oAbility to work close together with other functional disciplines

oFluent in English language with comprehensive writing skills

oSecondary languages welcomed

Required Behavioural Competencies

oSelf-motivated and multi-task capable

oResults oriented

oStrong interpersonal skills

oQuality driven

oUnderstanding of cultural differences

Working time (%)

Position location

Position place

America, Canada, Ontario

Location

5580 Explorer Dr, Mississauga ON

Candidate criteria

Minimum level of education required

HIGH / SECONDARY SCHOOL DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)