The Protective Services Security Guard is responsible to provide support and assistance to NBRHC. The Protective Services Security Guards primary function is ensure the safety, security and welfare of all members of the Hospital community members (Detect-Deter-Observe-report) and safeguarding of Hospital property being by uniformed, high visibility presence.
Responsibilities include but are not limited to :
- Responding to all requests for Security, Emergency codes and Medical Emergencies in the Hospital public areas and grounds
- Provide Community relations / Ambassador service to members of the general public
- Performing proactive environmental patrols and alarm Response
- Liaising with frontline staff to improve service delivery to meet specific needs
- Comply with established policies, procedures, Standard Operating Procedures, Post Order, etc.
- Assessing problem situations and initiating effective interventions through collaboration with team members, the Protective Services Lead’s, Facilities Supervisor – Protective Services, internal and / or external partners.
- Gathering and recording evidence for possible investigations and ensure evidence / contraband is properly secured
- By-law and policy enforcement
- Facility monitoring via Video Management System and Access Control systems
- Driving NBRHC Fleet Vehicles as required to perform duties
QUALIFICATIONS
Certification / Experience / Knowledge :
Diploma / Degree in Law & Security, Police Foundations, Corrections, Community Justice or Protection, Security and Investigation diplomaOntario Security License (Ministry of Community and Correctional Services Certification for Security Guard). As regulated by the PSISA (Private Security & Investigative Services Act)Comprehensive understanding of :
The Criminal Code of Canada.Private Security and Investigative Services ActPersonal Health information Protection ActMental Health ActPatient Restraint Minimization ActEvidence ActChild and Family Services ActCurrent First-aid / CPR CertificationCurrent Non-Violent Crisis Intervention (NVCI) Certificate required (training delivered by Health Centre upon hire)2 years recent related experience within a health care environmentValid G class drivers licence & Clear driver’s abstractBasic Emergency Management (BEM)Incident Management Systems (IMS) Levels100Certification in Resistance Management / Use of ForceCBRNE First Receiver CertificationKnowledge of : Personal Healthcare Information Protection Act (PHIPA), Public Hospitals Act, and Freedom of Information Protection ActSkills / Abilities :
Demonstrated understanding of applicable rules, laws / by-laws and / or regulationsDemonstrated awareness and commitment to safetyCommitted to growth and development of self and departmentAbility to make rapid decisions while exercising good judgment.Ability to react and lead in crisis and emergencies using effective strategies with resources for responseAbility to work independent and as a teamExcellent communication skills both verbal and writtenStrong customer service commitmentEffective conflict resolution and management skillsBilingualism (Advanced level English / French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER