Solutions Engineer, Americas

Location : Sydney, Nova Scotia, Canada

Appcharge is the direct-to-consumer platform for mobile games.

We help game studios sell digital goods directly to their players – skipping the 30% store commissions from Apple and Google. That means more revenue for studios and a closer connection to the players who love their games.

Appcharge powers web stores and in‑app payments for over a third of the world’s top‑grossing mobile titles. Backed by $89M from leading investors and publishers like Supercell and Playrix, we’ve grown 14x in the past year and now process over half a billion dollars annually.

We’re growing fast, building with intention, and helping the biggest names in gaming take back control of their business.

Role

As a Solutions Engineer, you’ll own the post‑sales technical onboarding for our publisher partners. You’ll work closely with Business Development, Product, Engineering, and Account Management to ensure integrations are delivered efficiently, accurately, and with exceptional client experience.

Responsibilities

• Own the technical implementation of publisher integrations—working directly with client engineering teams to set up SDKs, APIs, payments, storefronts, analytics pipelines, and CRM hooks.
• Review publisher architectures and data flows to design optimal integration approaches aligned with Appcharge’s capabilities and best practices.
• Support and troubleshoot technical issues during onboarding, escalating to internal product / engineering teams as needed and ensuring issues are resolved quickly.
• Configure and validate integration environments (staging and production), performing hands‑on QA and verification of transaction flows, event tracking, and user journeys.
• Document and communicate technical requirements clearly, ensuring both sides (publisher and Appcharge) share a common understanding of the implementation details.
• Contribute to improving integration tooling, SDKs, and documentation, feeding back learnings from real implementations to make future integrations faster and cleaner.
• Act as the technical counterpart to Account Management and Onboarding teams, ensuring they have clear visibility into integration status and blockers.
• Collaborate with the account manager to ensure a seamless and comprehensive onboarding process. This includes supporting the expansion of post‑launch features to maximize DTC revenue for our publishers.

Requirements

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Engineering and Information Technology

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