Reception & Office Administrator

Some would say were in the pension business. We like to say were in the people business. One that focuses on creating an inclusive and diverse culture for everyone who comes through our doors. One that puts our 65000 members at the heart of everything we do because they deserve nothing less than a secure stable future to build upon. One that can include YOU.

Who we are
Provident10 is the largest pension plan in Newfoundland and Labrador and one of the largest pension plans in Atlantic Canada - representing 1 in 9 Newfoundlanders and Labradorians. Our team proudly oversees the pension administration and investment management of the $13 billion Public Service Pension Plan Fund.

Modern. Focused. People Centric. The foundation for our vision.
For us that means creating a seamless experience for members and a positive culture for our employees; ensuring the organization remains efficient and agile as we continue to make smart investments for growth - all while embracing technology and ensuring a consistent experience for our members.

What its like to work at Provident10
Were proud to have been named one of Atlantic Canadas Top Employers in 2025 for the fourth year in a row! We earned the designation by focusing on elevating the employee experience and making Provident10 a great place to work.

Were committed to offering a total rewards program to employees including:

• Membership in a defined benefit pension plan with employer matched contributions. Vested members of the Public Service Pension Plan can rest assured knowing that they will receive a predictable retirement income for life without having to worry if their benefits will run out or be terminated.
• Comprehensive health and dental plan including new initiatives driven by a health & wellness committee like in-house vaccination clinics and mental health support programs.
• Learning and development program focused on supporting employees in reaching their career goals.
• Maternity leave top-up program for new and expecting parents.
• Performance management program with the potential for annual salary increases and a short-term incentive.
• Progressive annual leave program with a minimum of 15 paid days.

The Opportunity

Provident10 is seeking a professional welcoming and highly organized Reception & Office Administrator who takes pride in creating an exceptional workplace experience! This role is ideal for someone who is excited to take ownership of shared spaces and maintain an inviting tidy and wellmanaged office.

Reporting to the Director People & Culture the Reception & Office Administrator provides essential day-to-day support across the organization managing the front desk coordinating meetings and events and overseeing key administrative and office operations to ensure a seamless and professional experience for all.

Your key activities will include:

• Serve as the first point of contact for visitors clients and callers providing a professional and welcoming frontofhouse experience.
• Manage front desk operations including visitor access mail and courier services and meeting room bookings.
• Coordinate internal and executivelevel meetings and events including catering and onsite logistics.
• Support internal meetings training sessions and employee engagement activities.
• Maintain shared office spaces (boardrooms kitchens common areas) to ensure they are clean organized and ready for use.
• Liaise with building management and service vendors and monitor office supplies and facilities needs.
• Provide general administrative support while handling sensitive information with discretion.

What youll bring to the role:

• Completion of a post-secondary Administrative Program.
• Minimum of 3 years of working experience in a relevant role
• Exceptional interpersonal and client-service skills and the ability to build connections.
• Strong organizational abilities and attention to detail
• The ability to exercise sound judgment and work independently with moderate supervision.
• Skilled in Microsoft Outlook Word and Excel.
• Excellent communication skills

Salary Range: $51100 - $71500

Application Deadline: Applications will be accepted until February 27 2026 and will be reviewed as they are received. Interviews will be scheduled throughout the posting period and early submission is encouraged.

Provident10 is an Equal Opportunity Employer that welcomes and celebrates the differences that every individual brings. While only those individuals selected for an interview will be contacted we extend our appreciation to all applicants for your interest. If you require an accommodation during the recruitment process please reach out to our People & Culture team at emailprotected and we will work with you to provide the support you need.

At Provident10 diversity is the cornerstone of our culture. Just like a well-balanced investment portfolio is key to financial success having a diverse team is essential for our growth and resilience. We are committed to fostering an environment where every individual feels valued respected and empowered to contribute their unique perspectives. We actively promote diversity in our workplace provide equitable opportunities for growth and support initiatives that advance inclusion and belonging. Our dedication to diversity equity inclusion and belonging ensures that we not only thrive as a company but also contribute positively to our community our members and our industry.