Principal Platform Engineer

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

As MealSuite continues to scale globally, the reliability, security, and scalability of our platform are critical to delivering consistent value to our customers. Our engineering teams require a robust internal developer platform, strong automation practices, and mature observability standards to support rapid product innovation without compromising stability.

We’re looking for a Principal Platform Engineer to lead and evolve our internal developer platform (IDP) and core infrastructure capabilities. This role serves as a subject matter expert and advanced individual contributor, driving innovation, improving reliability, mentoring engineers, and partnering across the broader engineering organization to design scalable, secure, and high-performing systems.

What You’ll Do

• Lead and evolve our internal developer platform (IDP), extending platform capabilities while improving reliability, scalability, and security.
• Design and implement scalable infrastructure patterns that support global product growth and long-term architectural strategy.
• Automate testing, deployment, and configuration management using modern Infrastructure as Code (IaC) practices to reduce operational toil.
• Strengthen observability across the stack (infrastructure, OS, networking, APM) and improve monitoring, alerting, and operational runbooks.
• Partner with engineering teams to ensure infrastructure meets application performance, load, and resiliency requirements.
• Troubleshoot complex production performance and availability issues, conduct root cause analysis, and implement preventative improvements.
• Mentor and coach engineers, championing best practices in automation, operational excellence, and technical decision-making.

What You Bring

Why You’ll Love Working Here

Compensation

The hiring range for this role is $145,000 – $165,000 USD  / $117,000 – $140,000 CAD  per year.

Additional Information

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation during the application process, please contact us  accomodations@mealsuite.com

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.