The Assistant Servers focus will be to act as a support in all areas of Guest service delivery. In principle their function will be threefold; to prepare serving stations and work areas for each meal period assisting with the smooth execution of meal service during peak times and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the team.
- To have a full understanding of the food offering in the outlet and be proficient in explaining each dish to the guest.
- To assist all Guests (internal and external) with any inquiries or requests in a pleasant helpful manner
- To demonstrate a complete understanding of policies procedures and set service standards as outlined in the Royal York Colleague Handbook and Resource Guide
- To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist
- To follow all of safety and sanitation policies when handling food and beverage
- Attend preshift weekly and monthly meetings to continually improve the Guests experience
- To understand how to operate all the equipment used in the outlet
- To fully understand and follow the hotels recycling program and procedures
- To follow all of safety and sanitation policies when handling food and beverage
- Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to quality service delivered in the restaurant.
Qualifications :
Previous work experience in a restaurant / food and beverage settingExcellent interpersonal skills and a team player attitudeSmart Serve training program certification an assetMust be age of majority to serve alcoholic beveragesOTEC certificate an assetFlexibility with shifts of the Restaurant and Lounge dependant on business demandsWillingness to learn new concepts and ideasSmart Serve Training CertificationExperience working in Union EnvironmentMust be willing to work varying shiftsRemote Work : Employment Type :
Parttime