food service supervisor

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work site environment

• Noisy
• Odours

Work setting

• Coffee shop
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• Food and beverage servers
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?

Experience

• 7 months to less than 1 year

Other benefits

• Free parking available
• Learning / training paid by employer
• Team building opportunities