Manager, HR Transformation and Change Enablement

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Management Consulting Practice is a growing national practice that supports our clients in the areas of : Strategy, Transformation, Operations, Organizational Change and Digital Strategy services.

Our Ottawa / National Capital Region office is looking for a Manager to join our team and grow our services in the HR Transformation & Change Enablement space and own the following responsibilities :

Work and lead multidisciplinary teams, including working directly with leaders in the public and private sectors

Deliver high quality management consulting services in various areas, with a specific emphasis on change strategy / management, HR transformation and organization transition. Work may also include strategy formulation, business planning, market research, product and / or service development, marketing & brand strategy and sales process.

Develop business opportunities, drive and lead client engagements from inception to close, using your business acumen and professional experience to generate insights and create value for BDO’s clients

Work in transformational initiatives, including technology / digital enabled initiatives, and HRIS solutions helping clients define their overall change vision, change strategies and plans

Assessing the change impacts of these initiatives by conducting change impact analysis, identifying key stakeholders, assessing change readiness, analyzing, and preparing risk mitigation tactics and identifying and managing change resistance

Facilitating workshops, webinars, and events to educate and engage change champions and creating tools for clients to implement change strategies and change adoption.

Building communication plans and artefacts for transformation initiatives

Articulating changes from the client’s lens through the development of journey maps, personas, defining a client’s “from-to” experience and guiding clients through their transformational journeys

Developing approaches to build capabilities, including developing training strategies, plans and training content as well as coaching / guiding clients through Train the Trainer approaches.

Be instrumental in advancing the HR transformation & change practices at BDO, develop marketing materials, refine methodologies, advance your skillset, provide mentoring / coaching and support the development of change management skills within management consulting.

Participate in internal industry- and service-based functional teams to progress national practices and leverage achievements across geographies

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work : Integrity, Respect and Collaboration

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

You identify, recommend, and are focused on effective service delivery to your clients

You share in an inclusive and engaging work environment that develops, retains & attracts talent

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development.

Your experience and education

Bachelor's Degree in business and / or related field, or equivalent experience :

Preferably a minimum of 5 years as a management consultant, experience working with clients to solve problems to identify and engage critical stakeholders, identify opportunities, improve performance, address growth challenges, set and / or support strategic direction.

Proven knowledge and application of adult learning principles and developing training collateral (videos, job aids, presentation materials, mobile training, etc.) and / or facilitating training sessions.

Have practical understanding of HR processes.

Verifiable track record providing management consulting experience in operations, strategy and growth. This may include direct experience with market research, product & service development, marketing & branding, and revenue development.

Experience working as part of a in digital transformation team in a variety of industries such as,– Public Sector, Not-For-Profit, and Private Sector

Verifiable track record of achieving revenue targets through business development, managing complex projects on time and budget, and leading cross-functional teams with soft-skills.

Experience working with HRIS systems (Dayforce, Workday, etc.) and / or on an HRIS implementation is considered a strong asset.

Understanding of an end-to-end implementation life cycle?

Professional designation is an asset. (Prosci, CMC, PMP, CPA, MBA, Prosci, Lean Six Sigma etc.)

Bilingualism : the mastery of spoken and written English is an asset