Field Service Technician

FIELD SERVICES TECHNICIAN

Location : Greater Vancouver Area

Total Compensation : $60,000 – $80,000 / year (depending on experience and qualifications)

Type : Full-Time, Permanent | Monday to Friday, 8 : 00 AM – 5 : 00 PM

About the Role :

Bloom Recruitment is hiring a Field Services Technician for a fast-growing MSP client. You’ll be part of the frontline technical team, handling escalations both remotely and on-site. If you love solving complex IT issues, working independently, and helping businesses run smoothly, we want to hear from you!

What You’ll Do :

• Provide remote and on-site support for small and mid-sized business clients.
• Troubleshoot and resolve hardware, software, networking, and connectivity issues in Windows environments.
• Configure, deploy, and maintain workstations, servers, firewalls, switches, and wireless networks.
• Support Microsoft 365 : onboarding / offboarding users, managing licenses, configuring Exchange, SharePoint, and Teams.
• Assist with Microsoft Azure : managing virtual machines, backups, and cloud storage.
• Monitor and respond to system alerts using RMM tools (Remote Monitoring and Management).
• Perform patch management, antivirus monitoring, backup checks, and routine system maintenance.
• Assist in infrastructure projects : server upgrades, migrations, network installations, and cloud migrations.
• Configure, troubleshoot, and secure VPN and firewall solutions.
• Maintain up-to-date documentation of client environments in HaloPSA.
• Participate in the on-call rotation for after-hours emergency support.
• Conduct periodic on-site visits for hardware setups, assessments, or project work.
• Deliver exceptional customer service and build strong client relationships.
• Stay current with industry trends, certifications, and new technologies.

What You Bring :

Experience & Education :

Technical Skills :

Other Requirements :

Perks & Benefits :

About Our Client :

Our client is a leading MSP passionate about delivering real-world IT solutions to businesses of all sizes. They offer a dynamic, supportive environment where career growth, skills development, and client satisfaction are top priorities.

We’re an equal opportunity employer.

Diversity and inclusion are core to our success, we encourage all qualified candidates to apply.

Ready to take the next step? Apply today! 🚀