Technical Editor

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.

What’s in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What’s the scope of this role?

We’re currently looking for a full-time Technical Editor to join our growing company! In this role, you’ll be responsible for collaborating with our global team of technical writers and editors, instructional designers, and trainers to edit a variety of technical content, including user guides, job aids, presentations, workbooks, and eLearning courses. As a Technical Editor at Netcracker, you will have opportunities to develop your existing skills as well as learning new ones. This position is right for you if you’re comfortable wearing many hats and juggling multiple projects to deliver customer-facing content of the highest quality.

• Collaborate with technical writers, trainers, and instructional designers to edit customer documentation, training materials, and eLearning courses for grammar, punctuation, spelling, style, clarity, consistency, and completeness.
• Schedule and prioritize editing requests, and keep all stakeholders informed to ensure timely delivery.
• Proofread finalized deliverables for glaring errors.
• Make suggestions and revisions based on established guidelines.
• Provide tailored, constructive feedback to writers, trainers, and other contributors.
• Mentor team members to teach best practices in technical writing.
• Estimate editing effort based on the condition of materials and the level of edit required.
• Follow the established documentation workflow.
• Act as a user advocate and validate deliverables for readability and usability.
• Export and publish documentation.
• Interpret and maintain style guidelines, apply them to deliverables, and coach writers and other content creators to improve consistency across the Customer Training and Documentation practice.
• Create and maintain internal documentation related to writing and editing standards and processes.
• Participate in and / or lead additional leadership initiatives as required.

What skills and experience will you need for this role?

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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