Senior Market Research Manager, Market Strategy and Understanding

What makes this role important at Ipsos?

As a Senior Market Research Manager, you will play a key role in supporting the provision of strategic insight to our clients. In this role, you will work with clients to understand their business issues and needs to develop and design appropriate solutions while building and maintaining strong client relationships.

You will manage multiple projects from start to finish, including designing research approaches with senior team members, liaising with partners in Research Operations to execute projects, analyzing data to generate insights, developing recommendations, and creating compelling presentations that help illuminate the human behaviors behind the data. The Senior Account Manager will report to the Vice President and join a team of curious-minded researchers and client partners.

Our ideal candidate is conversant in quantitative research design, with experience managing key market research projects from start to finish. In addition, you are an innovative thinker possessing both drive and intelligence, with a passion for matching science with insight to provide actionable research solutions.

What you can expect to be doing:

• Project coordination and implementation: Manage multiple market research projects at once, within timelines and budgets, including working closely with colleagues in our operations groups to oversee all operational components of projects
• Client relationship management: Work with clients, in consultation with a Vice President and/or Director to develop and design appropriate solutions based on the research approaches and products that are best suited to meet their needs.
• Proposal & design: Prepare proposals, deliver research design and methodological advice to our clients and design questionnaires.
• Analysis & reporting: Perform data analysis and verification, draw conclusions; prepare reports and presentations; make recommendations from the data results based on the client’s requests and business issues.
• May act as manager to one or more Account Managers/Research Analysts. Includes overseeing training schedule, day-to-day guidance, and supervision, and providing feedback (both ongoing and during annual review and goal setting).

This might be the job for you if you have:

• 5+ years’ experience in a research environment
• Bachelor’s Degree or equivalent related experience
• In-depth experience designing and executing primary consumer research
• Experience and interest working in the Financial Services sector (preferred)
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to draw insights and tell a story with data
• Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
• Experience and comfort with presenting research results to clients
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Strong client management skills
• Excellent written and verbal communication skills in English (required); French is considered an asset
• Work well in a team environment

In accordance with Ontario & British Columbia law, the estimated base salary range for this role is $73,000 to $75,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.