Business Systems Analyst

Job Description

We’re looking for a Business Systems Analyst to join our GWAM (Global Wealth Asset Management) Technology Team at MBPS. In this role, you are expected to be involved in an Agile, high performing team doing application support, application deployment, business requirement gathering and data analysis all in support of solutions that conform to Manulife standards.

The candidate will need to have a breadth and depth of experience that will allow her / him to devise and support solutions that integrate appropriately within the organization and its application frameworks.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities :

• Acts as daily scrum master
• Level 2 Support Team Member that contributes to the BAU / KLO work for ManulifeIM.com and supports applications
• Active monitoring of batch cycle loads, including daily, monthly, quarterly and yearly processes
• Maintains process documentations
• Engages with business to request / load / proof the data updates in production and lower environments
• Support and triage of production incidents, as needed
• Performs release management to the supported applications
• Contributes to scrum team to provide development support of the application including reduction of Toil , code improvements and bug fixing
• Working hours will be during Eastern Standard Time to support the daily batch

Qualifications :

• Education : Bachelor's degree, preferably in Computer Science or related field
• Experience : At least two years of Information Technology experience or application support experience
• Hybrid Work Arrangement : Amenability and readiness to work onsite and from home (dependent on the established RTO guidelines by Manulife), business need AND / OR current external environment / situation)
• Shift Schedule : Amenability to work on the assigned schedule (PH Night Shift - Rotating)
• Minimum Skills to Hire / Must Haves : Prior experience or understanding of Cloud infrastructurePipeline execution with DR managementExperience in AgileExperience with AzureExperience with GitHubExperience with SNOW and JIRAEastern Standard Time SupportUnderstanding of Java is preferred

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.

4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under 945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies.

To request a reasonable accommodation in the application process, contact .