ARCHITECT

ROLE : ARCHITECT

MONTREAL - ONSITE - CONTRACT

Primary Skill : Oracle, ServiceNow, ITILv

EXP : YRS

JOB DESCRIPTION :

Technical & Process Owner : Designs the ServiceNow roadmap (upgrades, new integrations). Oversees complex licensing logic (Oracle / IBM) and validates the output of the Reconciliation Engine. Manages the N- upgrade path. Detailed JD : Strong communication skills with prior experience in client-facing and team leadership roles. Hands-on experience with the ServiceNow SAM Pro module, including strong knowledge of contracts, license models, and product use rights for major publishers such as Microsoft, Adobe, and Oracle. Strong understanding of the ServiceNow platform, including ITSM, ITOM, HRSD, and other modules. Experience in onboarding software publishers within SAM Pro. Ability to establish and manage software license compliance and the complete license lifecycle, covering purchase, installation, upgrades, reallocation, and retirement. Experience managing software models, entitlements, and license metrics in SAM Pro. Strong research capability to assess software products, interpret vendor license agreements, and identify licensing risks and implications. Experience performing license reconciliation to ensure compliance with vendor contracts. Ability to assess current processes and benchmark them against industry best practices. Capability to suggest and implement technical measures to optimize license usage and reduce costs, including analysis of new project requirements. Experience tracking software license usage and identifying overspending or compliance risks. Strong analytical skills to identify optimization opportunities and cost-saving strategies. Experience developing reports and dashboards to monitor usage, compliance, and cost savings. Ability to create and manage workflows for software procurement, deployment, and retirement. Effective communication with stakeholders on SAM Pro processes, policies, and procedures. Qualifications

• Certified ServiceNow Architect (CSA / CAD)
• CIS-SAM (Implementation Specialist)
• Deep expertise in Microsoft / Oracle licensing rules
• ITIL v Managing Professional