Key Responsibilities
Disability Case Management
- Coordinate and manage non-occupational disability cases from initial claim through resolution.
- Liaise with employees medical providers insurance carriers (e.g. STD / LTD providers) and internal stakeholders to support timely claim decisions and interventions.
- Ensure all documentation is accurate complete and maintained in a confidential manner.
- Along with HR Director Shared Services AIM representative and facilitation on the disability governance with insurance carriers and review of SLA performance.
Return-to-Work (RTW) Coordination
Develop and oversee individualized medically supported return-to-work plans for employees returning from non-occupational leaves.Identify suitable accommodations in collaboration with managers and healthcare providers under the duty to accommodate provisions of the law.Monitor progress and adjust RTW plans as needed based on medical updates and business needs.Compliance & Best Practices
Ensure all processes align with federal and provincial human rights privacy and accessibility legislation.Keep up to date with evolving disability and accommodation legislation and group benefits policies.Support internal policy development and contribute to disability management program enhancements.Training design and implementation for the HR Community and management on Disability best practises and process.Stakeholder Engagement
Act as a resource for HR managers and employees by providing guidance on disability leave procedures and accommodation strategies.Facilitate clear and compassionate communication between all involved parties.Promote early intervention strategies and employee well-being initiatives.Qualifications :
Post-secondary education in Disability Management Human Resources Occupational Health Health Sciences or a related field.Certification as a Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) is an asset.35 years of experience managing non-occupational disability cases (STD LTD) in a corporate or industrial environment.Experience working with third-party disability insurance providers and employee benefits programs.Strong knowledge of Canadian human rights and privacy laws as they relate to disability and accommodation.Excellent case management organizational and documentation skills.Strong interpersonal and communication skills with the ability to handle sensitive matters with empathy and discretion.Proficiency in Microsoft Office and case management systems.Bilingual (French / English).Ability to connect and build relationships with all stakeholders.Additional Information :
A competitive salary other benefitsGroup Insurance & RRSP ProgramEvents organized by the company throughout the yearDynamic and rewarding work environment - work on important and meaningful projects while having fun!Remote Work : No
Employment Type : Full-time
Key Skills
General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance
Experience : years
Vacancy : 1