Program & Operations Coordinator

Job Description

Job Description

Salary : $55-60,000

Job Posting

Position Title

Program & Operations Coordinator

Position Type

Full-time, 37.5 hours / week

Reports to

HR Business Partner & Special Projects, RDFP

Start Date

Immediately

Salary Range

$55,000-60,000 / annually

End Date

18 Month Contract

Organizational Status

The Richmond Division of Family Practice (RDFP) is a local non-profit society that is part of a province-wide initiative designed to improve patient care, increase family physician influence on health care delivery and design, and enhance professional satisfaction for physicians. The Richmond Division has over 310 physician members and is led by a Board of Directors, and works in collaboration with Vancouver Coastal Health, BCs Ministry of Health, and community organizations. More information about us can be found on our website :

The Richmond Division of Family Practice is committed to fostering an inclusive workforce that reflects the diverse cultures, backgrounds, experiences, and viewpoints of its team members. Our objective is to provide a space for people from all walks of life, creating a welcoming environment for all.

Job Summary

The Program & Operations Coordinator plays a pivotal role in ensuring the smooth operation and success of engagement for the Richmond Division of Family Practice (RDFP). Reporting to the HR Business Partner & Special Projects, this role oversees administrative functions, event planning, and select internal human resources processes to support the organizations mission of improving patient care and physician collaboration in Richmond. The incumbent provides leadership to the administrative and communications teams, manages day-to-day operations, and delivers high-quality events and committee meetings for members. This is an opportunity to contribute to a dynamic, community-focused non-profit that values collaboration, inclusivity, and excellence in service delivery.

This Program & Operations Coordinator must be well-organized, able to prioritize tasks and competent in vendor management. Communication skills and attention to detail will distinguish the best candidates from the rest. Add a shot of enthusiasm and passion for the job, and you will be our ideal candidate.

The Program & Operations Coordinator role is a 1.0 FTE temporary position ending on March 31, 2027.

Key Responsibilities :

HUMAN RESOURCES SUPPORT

• Provide administrative and coordination support to management in the implementation and maintenance of human resources systems, policies, and procedures.
• Respond to employee and contractor inquiries regarding compensation, benefits, and employee relations in a timely and professional manner.
• Maintain accurate and current job descriptions, coordinate recruitment activities including candidate screening, interview scheduling, and documentation.
• Support all stages of the employee lifecycle, including onboarding, orientation, performance management, and offboarding processes.
• Maintain employee records and ensure the accuracy and integrity of data within HR systems and files.
• Prepare documentation and assist in the facilitation of employee performance reviews and related processes.
• Administer employee benefit programs and assist with the implementation of HR initiatives that promote organizational consistency and compliance.

OPERATIONS AND ADMINISTRATION

EVENT AND PROGRAM COORDINATION

WorkIng Conditions

This position will be based in our central Richmond office location, where you will work in-person. The Program & Operations Coordinator position requires availability to work in-person from Monday to Friday during regular office hours, with the expectation of attending in-person early evening and / or early morning meetings / events as scheduled. Travel, including transportation of event gear primarily in Richmond / Vancouver is required; therefore, a valid drivers license and access to reliable vehicle transportation is a must.

Education & Experience

Knowledge, Skills & Abilities

Other Requirements

Benefits : Paid Leave

Extended Health Benefits and Dental