Keyholder

Keyholder page is loaded## Keyholderlocations : Swift Current, SKtime type : Part timeposted on : Posted Yesterdayjob requisition id : R5044Work LocationSweet Tree Swift Current

• Nova Cannabis Inc.
• is a national cannabis retailer operating under the Value Buds banner. Our mission is simple : deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations, at everyday low prices.
• Role and Responsibilities
• The
• Keyholder
• role includes, but is not limited to :
• Customer Offering :
• Greet customers upon entrance, engage in meaningful conversations, and build relationships to understand their specific needs.
• Facilitate a welcoming and positive atmosphere for everyone in the store.
• Educate customers on cannabis products, strains, consumption methods, and safe / responsible usage.
• Day-to-Day Operations :
• Promote our culture and brand by participating in merchandising and promotional activities.
• Collaborate with the Store Manager and team members to achieve sales targets and deliver excellent service.
• Maintain a high level of product and service knowledge, staying informed on cannabis industry legislation, trends, and new products.
• Conduct routine store maintenance to ensure cleanliness, organization, and a professional environment.
• Complete customer transactions using the POS system and adhere to all cash handling and loss prevention protocols.
• Monitor inventory levels, assist with inventory counts, and re-stock products regularly to maintain stock availability.
• Regulatory Adherence :
• Ensure compliance with all
• provincial cannabis regulations
• and adhere to federal cannabis laws. This includes the following certifications : +
• BC
• : Selling It Right Certification. +
• AB
• : SellSafe Certification and Qualified Cannabis Worker (QCW) status. +
• SK
• : Cannabis Retail Training Program (CRTP). +
• MB
• : Cannabis Retail Worker Training Program (CRWTP). +
• ON
• : CannSell Certification.
• Support and promote Nova Cannabis’s and respective provincial regulatory bodies’ (AGLC / LCRB / SLGA / LGCA / AGCO) social responsibility programs.
• Follow all
• Occupational Health and Safety (OH&S)
• policies and procedures.
• Uphold Nova Cannabis’s policies, standard operating procedures (SOPs), and best practices.
• Experience and Qualifications :
• Minimum :
• 2 years of customer service experience.
• Minimum :
• 2 years of retail and / or hospitality experience.
• Cannabis, liquor, or healthcare experience is preferred.
• High School Diploma or equivalent.
• Mandatory Certifications by Province :
• BC
• : Selling It Right Certification. +
• AB
• : SellSafe and Qualified Cannabis Worker (QCW). +
• SK
• : CRTP Certification. +
• MB
• : CRWTP Certification. +
• ON
• : CannSell Certification.
• Ability to pass a
• Criminal Record Check
• Working knowledge of provincial cannabis regulations and safe handling requirements.
• Personal Characteristics and Requirements :
• Strong customer service skills : positive attitude, charisma, and confidence in engaging with customers.
• Quick thinker with creative problem-solving skills.
• Open-minded and proactive in identifying ways to improve processes and customer experiences.
• Passionate about creating a
• safe, positive, and tailored experience
• for every customer.
• Excellent communication skills (both written and verbal) and professional demeanor.
• Team player dedicated to supporting the store’s success and goals.
• Upholds ethics, confidentiality, and demonstrates a high level of discretion.
• Reliable, responsible, and detail-oriented.
• Age Requirement :
• Must be 19 years or older.
• Reliable transportation to and from work.
• Job Type :
• Part-time.
• Work Location :
• In person.At Nova Cannabis, we’re passionate about the evolving cannabis industry and committed to delivering exceptional value and experiences to our customers. As a Keyholder, you’ll be at the forefront of this exciting industry, helping customers make informed choices while driving the success of your store.

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