Business Analyst, Supplier Engagement (Askuity division)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview :

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD).  Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.

Key Responsibilities :

Drive user engagement for the supplier analytics program

• Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
• Manage the onboarding of new suppliers to the Supplier Analytics Program
• Demonstrate the Supplier Analytics tools to internal & external partners at all levels
• Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs

Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights

Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results

Act as the main point of contact for escalations that impact the user’s experience

Manage & report on KPIs such as usage, satisfaction, and business results at the department level

Competencies :

Collaborates

Action Oriented

Drives Results

Communicates Effectively

Plans and Aligns

Skills :

Strong analytical, influential, interpersonal skills

Organizational skills

Problem-solving and critical thinking skills

Data Analysis

Project and change management

Direct Manager / Direct Reports :

Manager, Supplier Engagement

Travel Requirements :

Limited

Travel to corporate headquarters annually, as requested

Physical Requirements :

Extended Sitting

Repetitive Tasks

Hybrid Work :

On-site once a week (every Thursday) at our downtown Toronto location (King / Spadina)

Working Conditions :

Working in an office setting : computer work, camera on virtual meetings, taking support calls

Minimum Education :

University / College degree in a related area of study, or equivalent experience.

Minimum Years of Work Experience :

2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience

Data-driven with a proven record of identifying actionable insights to drive business impact

Minimum Leadership Experience :

No leadership experience required

Certifications :

None

Other Requirements / Assets :

Intermediate proficiency with Excel required

Data-driven with a proven record of identifying actionable insights to drive business impact

Excellent communication; able to collaborate with all levels of an organization

Vendor management and / or client engagement experience