Internal to eHS - Assistant Manager, Registries

Internal to eHS - Assistant Manager, Registries-ADM026213Employment Type : Permanent Full-time

Location(s)

: SK-Rgna-ReginaSalary Range : $6,282.66 - $8,169.08Monthly

About eHealth

​​As leaders in digital health innovation, we transform health care through connected health systems and advancing technology. With over 800 employees across 20 communities, we support IT infrastructure in 433 healthcare locations, ensuring seamless information-sharing and timely, effective patient care. We value a culture of strategic collaborating, trust and open dialogue. Our goal is to make Saskatchewan a leader and catalyst in digital health transformation, reshaping health care for the future. Help us put Saskatchewan at the forefront of digital health innovation.​

About the Role

This role supports the delivery of registry services within eHealth Saskatchewan’s Registries branch, a client-focused area responsible for health coverage provisioning and the administration of The Medical Care Insurance Act, The Vital Statistics Act, The Legal Change of Name Act, and related regulations.

You will plan, direct, and manage the day-to-day operations of the Registries area, providing leadership to approximately 20 staff and overseeing operational, human resource, financial, purchasing, and information system activities. The role involves interpreting and applying legislation, legal opinions, court decisions, collective agreements, and administrative policies, while working closely with senior government and non-government stakeholders on complex issues.

You will also develop and maintain standards, policies, and customer service frameworks to track program information, analyze trends, and recommend improvements to management, ensuring consistent, high-quality service delivery.

What You’ll Do

Reporting to the Manager, Registries, you will :

• Develop, achieve, improve and report on customer service quality results by studying, evaluating, and re-designing processes, establishing and communicating service metrics.
• Implement technology (new and upgraded) that supports the team’s business processes.
• Provide expertise in legislative interpretation in order to support and / or amend service delivery outcomes.
• Maintain effective communication with all stakeholder (internal and external, both provincially and inter-provincially).
• Participate in the development of policies, practices, procedures, and standards related to health registration and vital statistics operations.

What You’ll Bring to the Team

Competencies

Communication : Ability to communicate clearly, empathetically, consistently, and discreetly in both written and verbal forms, including drafting briefing notes, letters, recommendations, reports, and other documents for internal and external audiences, while appropriately handling confidential information .

Accountability : Ability to hold oneself and others accountable to the organization, citizens, and stakeholders by demonstrating responsibility, reliability, and sound judgment in decision-making, actions, and outcomes.

Integrity & Professionalism : Ability to demonstrate openness, honesty, inclusiveness, loyalty, and high standards of quality. Acts ethically and respectfully, treats others fairly, and builds trust through consistent values, professionalism, and quality work.

Process & Organizational Management : Ability to operate effectively within public service and eHealth Saskatchewan systems, structures, and policies. Understands organizational culture, uses effective formal and informal networks to achieve results, applies human resource policies and agreements, and manages operational processes efficiently.

Planning, Risk & Performance Management : Ability to translate strategic direction into action through effective planning, risk management, and performance oversight. Develops personal and team work plans aligned with organizational goals, considers citizens and stakeholders in service delivery, makes timely decisions, manages for high performance, and addresses performance issues proactively.

Innovation & Continuous Improvement : Ability to recognize citizens as central to improvement and innovation. Embraces change, challenges the status quo when appropriate, scans the environment for improvement opportunities, and implements new processes, practices, and technologies to enhance efficiency and outcomes.

Analytical & Detail-Oriented Thinking : Ability to take a proactive, analytical, and detail-oriented approach to assessing information, synthesizing data, and developing accurate recommendations and reports that support informed decision-making and service improvement.

Building Organizational Community & Teamwork : Ability to collaborate across teams and build inclusive, respectful relationships. Values diversity, fosters a positive team environment, supports cross-team cooperation, shares resources, resolves obstacles, and contributes to organizational effectiveness and shared success.

As one of Saskatchewan’s Top Employers this is Why You’ll Love Working Here

Career paths and opportunity for advancement

​Health, dental, and pension benefits

​Maternity and parental leave top-up payments

​Earned days off

​Annual pay increases

Work that truly matters to the people of Saskatchewan

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Ready to make a real impact in healthcare technology? Join us and help shape the future of care—apply today!

We value diversity of all kinds and encourage applications from people of all backgrounds, identities, and experiences.

Grade : ​ MCP05