Role Summary
Reporting to the Executive Director, the Administrative and Member Relations Coordinator demonstrates a strong understanding of JSA’s mission, and a commitment to the values of improving lives for seniors in communities. This role plays a central role in the organization as it looks ahead.
Qualifications and Experience
Completion of a diploma in business, marketing or related field and a minimum of four years’ experience, preferably in a non-profit environment preferred, but not essential. Familiarity with the use of Mailchimp is also valued.
Role Accountabilities
Donor Oversight
- Coordinate activities that raise funds or otherwise solicit and gather monetary donations or other gifts for an organization.
- Collaborate on design and production of donor communication materials.
- Raise awareness and represent the organization’s work, goals, and financial needs.
- Confirm tax receipts are issued in accordance with organizational standards.
- Facilitate and manage donor recognition program, including thank-you’s to donors.
- Coordinate fundraising initiatives in collaboration with or with direction from other staff and Board.
Member Relations
Manage and maintain the member database management system for the purposes of targeted marketing and relationship management.Manage regular donor and member engagement activities.Manage and oversee the production of member-related communication.Technology
Skillfully work with database management software systems (preferably Keela)Maintain and update Keela Database. Create communications to members, prospects, and others through KeelaDatabase and additional resources.
Excellent knowledge of Microsoft 365, especially Word, Excel, SharePoint, and TeamsProficient Usage of Zoom, including managing Zoom meetings, sending invitations, etc.Manage filing systems (SharePoint, documents, Keela) and general office suppliesWork collaboratively with the Executive Director and others’ to develop and manage a social media strategy using Facebook, Twitter, LinkedIn, and potentially other platforms.Administration
Prepare distribution lists and labels, using database, excel, and other data sources.Manage the Executive Director and office calendars, including annual days off.Maintain current policies and procedures manuals and ensure files are accessible and updated as required.Maintain forms and lists, HR Policies, including passwords, membership, contacts list, board minutes and reports, memorandums of understanding with partner agencies.Prepare business correspondence.Provide general admin support (directed or initiated), including answering phone calls, emails, and sending tribute cards.Arrange internal and external meetings, including booking venues, technical setup, catering.Assist in preparation for outreach events including AGM, Galas, and others.From time-to-time assist with bank deposits.Gather reports for distribution for Board, AGM, and other meetings.Setting of and communicating meetings, zoom setup, and Teams meetings.Minute and note taking as required.Skills and Abilities
Displays professionalism and patience when working with colleagues, donors, clients, and the public.Detail focused with excellent verbal and written communications skills.Demonstrates initiative, drive, passion, and is able to work independently and as a team member in a small group office setting.Tech savvy, highly trainable and a quick learner.Demonstrates effective time management, prioritizing tasks and achieving timelines.Skilled at maintaining focus and handling multiple tasks and requests; calm and composed under pressure.You like to work collaboratively with colleagues, members, Board, and the public in presenting a positive and welcoming face for the organization.Multitasking, no problem, you enjoy being organized.Additional Information
Schedule : 28 hours per week (4 days per week), with a requirement to work on occasional evenings or weekends.Additional paid days off (up to 14 days per year) for cultural holidays.Salary range $28-$30 per hour / $40,768 – $43,680 per annumSend resume and cover letter to [email protected].