Property Adjuster

Position Details

We are looking for a Claims Adjuster that is Member-centric when progressing a claim file to an expedient resolution, while following file management techniques to meet / exceed key performance indicators.

What You Will Do :

Investigate, evaluate, analyze, negotiate and settle property claims (low to moderate severity in nature)

Interpret policy conditions, legislation and confirm coverage for policy holders

Conduct investigations, which include taking phone statements, coordinating services with service providers, consulting with contractors and vendors, etc.

Evaluate liability, salvage and subrogation exposure and potential

Contact and coordinate all parties involved in all stages of the claims process

Review and analyze initial losses to ensure file meets assignment criteria

Respond to client complaints and appeals

Determine proper kind of loss (KOL) reserves based on exposure and authority level

Examine claims files handled by Independent Adjusters when required

Prepare and maintain various reports on property claims

General support of claims area and special projects as required

Who You Are

An educational background including relevant post-secondary education

2-5 years prior property claims handling experience coupled with 2-3 years customer service experience

CIP designation or working towards a CIP designation

Excellent customer service and interpersonal skills

Exceptional written and verbal communication skills

Excellent organizational skills are essential

Career minded individuals whom have demonstrated a career path