Automotive Service Technician

The H5 Group of Companies offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible. If honesty, integrity, and superior customer service are your watchwords and you enjoy working in a fast-paced environment, then we are looking to add you to the team! We are seeking our next great team member to join our team as a Journeyman Automotive Technician. You must have a customer-centric approach to all duties and interactions and you are an organized, team-oriented candidate that has excelled in a fast-paced environment.

Our tenured staff is ready to help you start your new career at our Rock Country GM location in Thompson, MB.

Summary :

The Journeyman Automotive Technician is responsible for performing vehicle repair and maintenance work with a high level of quality and efficiency. This role includes diagnosing issues, making necessary repairs, and performing routine maintenance on customer vehicles. The Journeyman Automotive Technician will work closely with the service team to ensure all work is completed in a timely manner while providing excellent customer service and upholding the dealership’s standards.

Major Responsibilities :

• Conduct thorough inspections of vehicles to determine the cause of malfunctions.
• Perform repairs and part replacements to address mechanical issues.
• Use diagnostic tools and equipment to identify and fix electrical, mechanical, and hydraulic system problems.
• Test vehicle systems after repairs to ensure proper functionality.
• Carry out routine vehicle maintenance services such as oil changes, tire rotations, brake repairs, and fluid level checks.
• Perform manufacturer-recommended maintenance services and follow repair protocols as per vehicle manufacturer guidelines.
• Accurately document services performed on each vehicle, including time spent and parts used, using the dealership’s service software.
• Communicate clearly with the service advisors about any issues that may affect the customer's vehicle.
• Recommend additional services based on vehicle inspection findings.
• Provide feedback to service advisors and, when necessary, interact with customers to explain repairs and maintenance performed.
• Ensure customer satisfaction by delivering high-quality service and following up on repairs if needed.
• Work closely with other service technicians, service advisors, and parts staff to provide timely and efficient vehicle repairs.
• Assist in maintaining a clean and organized service area, ensuring all tools and equipment are used safely and properly.
• Adhere to all dealership and manufacturer policies, procedures, and safety guidelines.
• Stay updated with the latest repair techniques and service bulletins.
• Use protective equipment and follow all safety regulations to prevent injuries
• Additional duties as assigned by manager.

We are committed to our employee’s continuous learning and development and as such, training is provided through orientation, self-assessments and coaching sessions and demonstrations with managers.

Qualifications & Skills :

Why Work for H5 Group of Companies Group :

We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!

H5 Group strives to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process.

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