IT Operations Manager - Hybrid, Lead End-User Support

A leading retail company located in Markham seeks a Manager, IT Operations. The role involves managing deskside support specialists and ensuring seamless IT operations. Ideal candidates have extensive experience in end-user support and team leadership. The position requires strong project management skills and communication abilities, as well as familiarity with technologies such as Microsoft Intune and Microsoft 365. This is a hybrid role offering a full-time contract.

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