Associate Director, Sales Operations

Job purpose

Lead product launch execution, oversee end-to-end order fulfillment, and manage key industry trade shows. This leadership role is critical to driving launch readiness and commercial success in the generic pharmaceutical industry. The role will involve leading a cross‑functional team across launch coordination, customer service, and trade event execution.

The ideal candidate will bring a strong background in pharma operations, strategic thinking, and data‑driven decision‑making. This role reports directly to the Head of Commercial Operation for generics & institutional business.

Duties and responsibilities

Generic Product Launch Management

• Lead planning and execution of generic product launches and ensure successful commercialization.
• Coordinate with Portfolio, Supply Chain, and Sales etc. to ensure launch readiness.
• Develop and manage launch trackers, timelines, and risk mitigation plans.
• Monitor competitive launch intelligence and identify market entry windows.

Customer Service

Order Management

Trade Show Management

Team Leadership and Cross-Functional Collaboration

Reporting & Governance

Others

Qualifications

Direct reports

Order Management Manager

Manager, Customer Service

Marketing Analyst

The presently‑anticipated base compensation pay range for this position is $164,500 to $182,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; and the employee assistance program. Employees also receive various paid time off benefits, including vacation time and sick time.

The compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. If hired, employee will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company, or individual department / team performance, and market factors.

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