CSR / Bank Teller-Vancouver Richmond Branch
BANK OF CHINAVancouver, BCIl y a plus de 30 jours
Salaire
23,87 $CA –24,37 $CA par heure
Description de posteRelevant post-secondary education with Diploma / Degree in Business Administration, Accounting, Finance or Economics Ability to perform tasks in an accurate, efficient and timely manner Proven judgment and decision-making ability with demonstrated integrity and ethical standards Effective verbal and written communication skills Ability to handle difficult customers with diplomacy Accuracy and attention to detail Additional language ability : Mandarin / Cantonese Chinese
Job Title : CSR / Bank Teller-Vancouver Richmond Branch
Position Available : 1
Location : Vancouver, BC
Responsibilities and Accountability :
- Greet and answer customers’ enquiries in a professional and courteous manner;
- Resolve problems or discrepancies concerning customers' accounts quickly and professionally;
- Create positive customer experience by understanding and meeting customers’ service needs accurately and efficiently;
- Process customer cash deposits and withdrawals, cheques, outward remittances, foreign exchange transactions ,wire transfers, funds settlement, credit card payments, money orders, certified cheques and other related banking transactions;
- Obtain and process information required for the provision of services, such as opening accounts, issuing Letter of Credit ,Standby LC etc.;
- Sort and file deposit slips and cheques;
- Ensure the confidentiality of the Bank and its customers’ information;
- Provide administrative support, including filling documents and coordinating office upkeep with building management service to resolve facility related issues;
- Accountable for the general maintenance of the office including managing office supplies and keeping the office environment tidy and organized.
Job Specifications :