Overview
The Intake and Foster Coordinator is responsible for coordinating the intake of stray and surrendered animals and managing and intaking the Safe Keeping, Emergency Boarding, and Preventative Spay / Neuter Programs. This role oversees the day-to-day operations of CAHS foster homes and provides ongoing support to foster caregivers to ensure the health and wellbeing of animals in care.
Position Details
This is a full-time position reporting to the Operations Manager. The role is based on a 40-hour work week, Tuesday through Saturday, 9 : 30 a.m. to 6 : 00 p.m., with some flexibility required to meet operational needs.
Responsibilities
- Program delivery of CAHS Safe Keeping, Emergency Boarding, and Preventative Spay / Neuter Programs and complete intake procedures within these programs
- Delivery of PetSmart Programming
- Recruit, orient, train, and coordinate foster volunteers in collaboration with the Volunteer Coordinator
- Oversee and facilitate day-to-day operations of the CAHS Foster Program
- Represent management on Saturdays and respond to after-hours foster emergencies as needed by telephone
- Match animals to appropriate foster homes in a timely and suitable manner
- Provide support and guidance to foster volunteers regarding behavioural and medical issues in collaboration with the Hospital and Behaviour Teams
- Maintain accurate and up-to-date foster records, manuals, and resources
- Communicate effectively with foster homes, staff, and management on animal health, behaviour, and operational matters
- Manage shelter animal population by booking intakes, arranging spays / neuters, transfers, and releases under municipal by-laws
- Ensure compliance with CAHS policies, procedures, mandatory training, the Animal Protection Act, and local by-laws
- Maintain a valid driver’s license and operate the Society’s vehicle responsibly
Duties
Schedule and deliver foster training sessions as requiredSchedule and coordinate veterinary and health-related appointments for fostered animalsMaintain foster database, files, and ensure accuracy of all recordsKeep foster manuals, training materials, and resources up to dateClean, stock, and maintain foster supply areas within the shelterEstablish and maintain effective weekly communication with foster homesContribute to tasks outlined in the CAHS Work PlanEnsure appropriate kennel signage is in place for all completed intakesUpdate and keep current stray animal social media posts & CAHS stray animal website sectionIn collaboration with the Communications and Marketing Coordinator ensure that appropriate animals are available for off site eventsPrepare and manage shelter food and supply orders, ensuring adequate stockCommunicate animal-related health concerns, behavioural concerns, and occupational hazards to Management promptlyConduct themselves professionally while representing CAHSComplete mandatory training and other duties assigned by ManagementAssist the Communications Coordinator with social media as requestedMaintain monthly reports for the Operations Manager and complete accident / incident reports as requiredSupport the CAHS Strategic Plan and Work Plan, adhering to shelter policiesQualifications and Skills Required
Strong administrative, organizational, and time-management skillsExceptional written and verbal communication skillsAbility to handle sensitive or difficult conversations with professionalism, diplomacy, and compassionHigh discretion and commitment to confidentialityEmpathy and emotional intelligence when supporting individuals in stressful situationsCollaborative mindset with staff, volunteers, and foster caregiversStrong problem-solving skills and sound judgment in fast-paced environmentsProficient in Microsoft Office, internet, and database managementAbility to safely handle all sizes and breeds of dogs, cats, and other domestic petsPhysically capable of lifting, bending, and performing repetitive movements in a fast paced environmentExperience in charitable organizations or animal welfare is an assetKnowledge or experience in animal behaviour (PACE, CPDT-KA, KPA, or equivalent) is an assetGenuine concern for animal welfareEvaluation
The Operations Manager will evaluate the performance of the Intake and Foster Coordinator within the first year of employment at three months, six months, and yearly thereafter.
Application Process
If you would like the opportunity to be a part of a caring and compassionate team working for an important cause, please forward your resume with salary expectations to : Cochrane and Area Humane Society Attention : Operations Manager 62 Griffin Industrial Point Cochrane, AB T4C 0A3 Or email resume to : operations@cochranehumane.ca
Please note : Only those candidates considered for the position will be contacted Updated January 2026
#J-18808-Ljbffr