Senior Specialist, Business Development

Employment Information :

Job Type :   18 Months, Full Time

Salary Range :   $82,108.00 - $102,635.00 - $128,294.00

Expected Salary :   Our typical hiring range will be + / - 10% of the midpoint listed above. Factors influencing this decision include qualifications and market conditions for the role.

Overview :

BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

Our Operations Division manages both provincial & national lottery games as well as instant lotteries through over 3000 retail partners across the province. We provide the gaming technology and set standards, policies & procedures across 37 casino properties in BC, ensuring a high standard of security and integrity.

We also provide online gambling through Playnow.com and our Lotto app including lottery, sports betting, Bingo, Keno, online slots or online casino games and Live Dealer table games where players can choose the online version of their favorite games while connecting with others across the province. Our Operations group is what makes it all happen, through day to day operations, project improvements, sales management, facilities, business intelligence and innovation.

This team of passionate professionals with a diverse array of backgrounds is directly accountable for earning revenue for the province. They work together as one group to ensure clear direction for BCLC’s priorities across all our lines of business, ensuring a high degree of player experience and entertainment in each of the games we offer.

As a Crown Corporation that earns more than a billion dollars in annual revenue, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose we aspire to make sure, in all of our endeavours and transactions and relationships nobody loses, and every person we touch comes out ahead. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

Job Summary :

The Senior Specialist, eGaming Business Development is responsible for developing and executing B2B (Business to Business) sales strategies and providing operational oversight, in addition to supporting changes in eGaming technology systems, that drives growth and maximizes revenue and profit through creative and innovative approaches for the eGaming division. This role leads, understands and facilitates customer relationships, as well as understands customer needs, representing both BCLC and B2B needs in a mutually beneficial manner. The Senior Specialist will utilize their knowledge of the product lines and vendor systems for PlayNow to provide guidance to help manage the existing player base, based on the ability to strategically understand the customer’s unique business challenges.

Key Accountabilities :

• Maintains a strong understanding of current BCLC strategies in a multitude of areas including Marketing, Analytics, Product, CRM, Business Technologies and others in relation to B2B and Business Development partners and programs.
• Develops and implements innovative solutions to achieve maximum financial results for the customer; ensuring that all required work is executed to achieve broader organizational results. Brings creative, practical ideas to the table to deal with growing challenges.
• Liaises with internal BCLC areas to assist with management and direction of B2B and Business Development product and technology enhancements and projects with a focus on the needs of the final customer.
• Acts as the business representative in the implementation of B2B related products and technologies improvements and process development.
• Provides day-to-day account management for B2B portfolio. Oversees the development and implementation of B2B and Business Development business plans and strategies and specifically develop strategic business plans with broader scope and medium to high risk planning decisions with potential organization-wide impact.
• Manages and maintains critical relationships with B2B and Business Development counterparts across varying political frameworks.
• Liaises with operational stakeholders both internal and external to BCLC to define and refine the B2B process and oversee delivery initiatives focusing on the customers’ interest.
• Oversees all B2B and Business Development invoicing and financial reconciliation.

Minimum Required Qualifications :

Education and Experience

Technical Requirements