- Recherche d'emploi
- Windsor, NS
- customer service
Customer service Offres d'emploi - Windsor, NS
Customer Service Representative
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Service Technician
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Cardinal HealthNova Scotia, CanadaBilingual Customer Service Professional IV
International Financial GroupHalifax, Nova Scotia- Offre sponsorisée
Customer Service Representative
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IMP GroupHalifax, Nova Scotia, CAWork From Home - Customer Service Sales - Cape Breton, NS
HMG CareersCape Breton, NS, CA- Offre sponsorisée
Remote Customer Service Sales Representative
SKW Organizationkings, ns, CanadaVirtual Customer Service Representative
XplornetAnywhere - Nova ScotiaRemote Customer Service Representative
EquestHalifax, Nova Scotia, CanadaWork@Home Customer Service Representative
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The Sydney Call CentreNS, Canada- Offre sponsorisée
Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome
Apex Focus GroupHalifax, Nova Scotia, CanadaCustomer Service Representative
Circle KFalmouth, Nova Scotia, CanadaCustomer Service and Sales
CB CanadaHalifax, Nova Scotia, Canada- Offre sponsorisée
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupWindsor, Nova Scotia, CanadaCustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Temps plein
- Quick Apply
Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.