Education

• Secondary (high) school graduation certificate

Work setting

• Transportation, communication and utilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Assist with staff consultation and grievance procedures
• Direct staff
• Evaluate daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise other workers
• Train staff
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Oversee the classification and rating of occupations
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Supervision

• 5-10 people

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail
• Repetitive tasks
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Accurate
• Client focus
• Reliability
• Time management
• Quick learner

Experience

• 1 year to less than 2 years