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Position Summary
Job Title: Team Member
Classification: Part Time/Variable Hour, Non-Exempt
Department: Operations
Reports To: Restaurant General Manager
Our Team Members are responsible for being at their very best and creating an amazing guest experience. Team Members are the foundation of the Church’s Chicken guest experience. This role is responsible for delivering friendly, accurate, and efficient service while maintaining high standards of food quality, cleanliness, and safety. Team Members help create a positive, energetic, and welcoming environment for guests and coworkers, contributing directly to the overall success of the restaurant.
Essential Job Functions
Delivers effective results in the areas of quality, guest service, safety, security, cleanliness and product preparation.
Exhibits a cheerful and helpful manner
Demonstrates a complete understanding of our menu items and has the ability to explain them to guests accurately
Use Point of Sale system/cash register to record orders and compute order amounts; collecting payment from guests
Understands and adheres to proper food handling, safety and sanitations standards
Ability to follow all Company operation policies, and procedures
Make recommendations to enhance restaurant operations.
Maintains a professional appearance and grooming standards
Cleans and maintains all areas of the restaurant to promote a clean image
KNOWLEDGE, SKILLS & ABILITIES
Ability to handle multiple tasks with effective follow-through.
General knowledge of computers, POS systems desired.
Ability to perform basic business math skills. Cash handling skills desired.
Excellent organizational skills
Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.
Ability to read, write and speak effectively in English.
Experience, Education & Training:
Must be at least 16 years of age
High School Diploma or equivalent preferred, but not required
Food Handler Certification may be required based on local regulations
Ability to travel to the assigned restaurant location
Ability to stand and walk for 95–100% of the shift
Ability to bend, reach, and lift/carry items up to 50 pounds, such as supplies or product cases, in accordance with industry standards
Equal Opportunity Employer
Church’s Chicken is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
