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Remote Permanent Offres d'emploi - Burlington, ON

Dernière mise à jour : il y a plus de 30 jours
Remote Customer Service Representative

Remote Customer Service Representative

International SOSON, CA
20,00 $CA par heure
Télétravail
CDI
Aspire Lifestyles- Remote Customer Service Representative.Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, a...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Customer Service Representative

Remote Customer Service Representative

International SOSON, CA
Il y a plus de 30 jours
Salaire
20,00 $CA par heure
Type de contrat
  • CDI
  • Télétravail
Description de poste

Job description

  • Must be located in Ontario

Aspire Lifestyles- Remote Customer Service Representative

Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!

Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading company with the additional ease of working from your home.

REMOTE - Work From Home Opportunity

Full-time (up to 40 hrs a week), 8-hour shifts, Permanent

Benefits (after 30 days of employment) :

Dental care

Extended health care

Vision care

RSP with company match

Paid time off

Career advancement opportunities

20.00 / hr with the potential to earn a monthly bonus!

  • We offer a $2.00 / hr shift differential for all hours worked after 7pm ET
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.

    • We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.

    Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day. As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of

    requests which include but are not limited to dining reservations, ticket purchases, and flower requests.

    Here’s what you bring to the team :

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

    • Please note that successful candidates must meet the following criteria in order to Work from Home :

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Internet connection must be direct from modem / router to equipment via hard wired ethernet cord capable of continuously supporting excellent call quality and high-speed response rate. (Cannot use Wi-Fi or Wi-Fi Pods)
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.

    • Qualifications :

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background screening.
  • 2 years of customer service experience required.
  • 1 year of Call Center experience required.
  • Prior experience in the Hospitality or Travel industries preferred.

    • Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.