Work setting

• Business services

Tasks

• Direct staff
• Evaluate daily operations
• Motivate staff
• Plan and organize daily operations
• Train staff
• Establish and implement policies and procedures
• Train other workers
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Liaise with management, union officials and HR consultants
• Organize staff consultation and grievance procedures
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Recruit and hire workers and carry out related staffing actions
• Recruit and hire staff
• Maintain and manage digital database
• Coaching
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
• Supervise office and volunteer staff

Supervision

• 1 to 2 people

Computer and technology knowledge

• Google Docs
• Microsoft Publisher
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Social Media
• MS Office
• Adobe Acrobat Reader
• Google Drive
• LinkedIn
• WordPerfect
• Electronic mail

Technical terminology

• Business

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?

Other benefits

• On-site recreation and activities
• Parking available