Warranty clerk Offres d'emploi - Fredericton, NB

Job Description

As a Warranty Administrator, you will handle all aspects of replacement process including product registration, extended service purchase, ordering parts, tracking deliveries, claims, and communicating with customers.

Additional duties will include :

• Discuss the warranty claim and expectations with customers
• Prepare and process warranty documentation according to manufacturer guidelines
• Submit claims quickly and efficiently
• Follow up with manufacturers to ensure claims are being processed properly
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork
• Assist in servicing customers including answering phones
• Enter customer credit notes and vendor debits in the system
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support all Profit Centre activities as part of the Profit Centre Team
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

Preferred Skills :

Additional Information

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.