Train engineer Offres d'emploi - Markham, ON

Role : Senior Network Engineer

Type : Remote

We are seeking a Senior Network Engineer to provide support of network products within service provider customers in the region.

We look for fun, intelligent, team players who believe in our values : customer focus, transparency, diligence, optimism, and agility to join our team.

Responsibilities :

• Provide overall design and engineering, implementation and migration planning, service design and proof of concept, implementation, testing, optimization services, customer training and advice and on-site support.
• Perform testing of new designs, features, and functionality as required by customers in a laboratory environment and help develop implementation plans to ensure proper operation in live production network.
• Work closely with customers to conduct network readiness tests, including PoC’s. Validate patches and fixes to operating software that ensure they are implemented and functioning correctly in the pre-production test network and live network.
• Troubleshoot equipment and network problems, initiate and track cases through to problem resolution on pre and postproduction issues.
• Provide written summary report of the status of Design projects, equipment, and network problems on an ongoing basis to the Customer.
• Meet regularly with Customer to discuss equipment and network problems, and provide case status updates, including the reasons for any problems encountered.
• Help train Customer’s design, implementation, and support personnel to configure and operate solutions.
• Work with Customer and internal organizations to develop and document Network Operation Procedures.

Qualifications & Experience :