Technology • brampton on
Administer, configure, and develop on the ServiceNow platform to support ITSM, ITOM, HRSD, and other business processes.Design and implement custom applications and integrations using ServiceNow St... Voir plus
Benefits/Incentive Information.LensCrafters is a place for visionaries.We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everything we do is cent... Voir plus
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Voir plus
The Platform Operations Manager (individual contributor) is responsible for overseeing the day-to-day operations, performance, and stability of the eCommerce platform ecosystem to ensure a seamless... Voir plus
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Voir plus
Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ... Voir plus
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most.Together, we are proud to support 30 million Canadians each month throu... Voir plus
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe.As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert to build ... Voir plus
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 1 year to less than 2 years.Prepare production and other reports.Recommend m... Voir plus
Reporting to the Director of Technology.An integral part of the ALMAG Aluminium Information Technology Department the Sr.Business Systems & Database Analyst will assist with the planning, organ... Voir plus
Secondary (high) school graduation certificate.Assign sales workers to duties.Hire and train or arrange for training of staff.Authorize return of merchandise.Prepare reports on sales volumes, merch... Voir plus
Wireless Network Engineer - packet core 5G/LTE/3G.Brampton, ON - Hybrid (3 Days WFO).Subject matter expert with wireless with packet core experience on 5G/LTE/3G technology.Support in the preparati... Voir plus
DP World is looking for a dynamic individual who is ready to take on the exciting and rewarding challenge to be part of the operations team at a technology warehouse, in Brampton, Ontario.In this p... Voir plus
WELL Health Clinic Networks Inc.Full Time, Fees for a services.WELL Health Medical Centres - Vaughan West (8300 Highway 27, Vaughan, Ontario, L4H 0R9).WELL Health Technologies is an innovative tech... Voir plus
We are looking for an energetic, bright, and technically savvy person to join our team as a IT / Technical Support.You will be surrounded by like-minded people that love technology and have experti... Voir plus
The Head of Cyber Risk and Compliance leads the evolution of Maple Leaf Foods’ enterprise-wide cybersecurity and cyber resilience program, protecting the organization’s assets, data, operations, su... Voir plus
Location: 37 West Dr Brampton, ON L6T 4A1.Shift: Tuesday-Saturday 6:00am-2:30pm.STARTING YOUR CAREER AS A TRUCK TECHNICIAN?.This is a great entry level position to start your career as a diesel tru... Voir plus
Join the Future of Education – Where Passion Meets Purpose.At triOS and Eastern College, we don't just help students become job-ready graduates – we ignite futures.We're seeking kindred spirits who... Voir plus
Infrastructure Project Manager.Duration: Full time / Permanent.Project Coordination or Project Management in the technology field.CAPM, PMP certification is an asset.Strong knowledge regarding IT I... Voir plus
Are you an experienced press operator looking to work with cutting-edge digital printing technology in a fast-growing manufacturing environment? Our client, a recognized leader in the flexible pack... Voir plus
Administer, configure, and develop on the ServiceNow platform to support ITSM, ITOM, HRSD, and other business processes.
Design and implement custom applications and integrations using ServiceNow Studio and scripting tools.
Maintain the health of the CMDB and ensure data integrity through Discovery and integrations.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Manage user roles, groups, and access controls (ACLs) to ensure secure and appropriate access.
Monitor system performance and conduct regular maintenance, upgrades, and patching.
Develop and maintain workflows, business rules, UI policies, client/server scripts, and notifications.
Provide technical support, troubleshoot issues, and resolve incidents related to the ServiceNow platform.
Create and maintain documentation for configurations, processes, and procedures.
Train our internal IT technology teams as needed and provide guidance on ServiceNow best practices
ServiceNow instance setup and environment configuration
ITSM, ITOM, HRSD module activation and configuration
Role-based access control matrix and ACL implementation
Scheduled maintenance plan (patching, upgrades, backups)
Custom Development & Integrations
Custom applications built using ServiceNow Studio
Scripted REST/SOAP integrations with third-party systems
Scoped application packages with update sets
API documentation for integrations
CMDB Health & Data Integrity
CMDB data model validation and normalization
Discovery configuration and credential setup
Integration maps for asset and configuration data sources
CMDB health dashboard and periodic audit reports
Technical Artifacts
Workflows & Automation
Flow Designer workflows for ITSM/HRSD processes
Business rules, client scripts, and server-side scripts
UI policies and UI actions for enhanced user experience
Notification templates and event triggers
Performance & Monitoring
System performance baseline and monitoring dashboards
Scheduled jobs and cleanup scripts
Upgrade testing and validation checklist
Performance tuning recommendations
Documentation & Training
Configuration guides for each module and integration
Standard Operating Procedures (SOPs) for platform usage
Troubleshooting playbooks for common issues
Change management and release documentation
What you must have:
Minimum 3-5 years of hands-on experience with ServiceNow administration and development.
Experience managing ServiceNow upgrades and patching cycles.
Proficiency in JavaScript, HTML, CSS, and REST/SOAP web services.
Experience with ServiceNow modules such as Incident, Problem, Change, Request, CMDB, and Knowledge Management.
Familiarity with ServiceNow Discovery, MID Servers, and integrations.
Strong understanding of ITIL framework and service management processes.
Experience with Agile/Scrum methodologies.
ServiceNow Certified System Administrator (CSA)
Nice to have:
ServiceNow Certified Application Developer
ITIL Foundation Certification
ServiceNow Implementation Specialist (for specific modules like ITSM, HRSD, etc.)
***Please note that proof of certification must be provided.
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
