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Technical analyst Offres d'emploi - Brampton, ON

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Technical analyst • brampton on

Dernière mise à jour : il y a 2 jours

Technical Support Analyst

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Quick Apply

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businessIn-person
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Technical Support Analyst/IT Administrator

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Sr. o9 Technical Architect - Sr. Manager - 00067799392

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 • Offre sponsorisée

IT/Technical Support

Osnium Software IncGeorgetown, ON, Canada
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Technical Support Specialist II

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Accounting Analyst

Charger Logistics IncBrampton, ON, CA
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Quick Apply

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Technical Support Analyst (EDI)

Onico SolutionsBrampton
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 • Offre sponsorisée

Maintenance Millwright - Watson Facility

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 • Offre sponsorisée

HSE/Technical Quality Specialist

ATS AutomationWoodbridge, ON, CA
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Senior Financial Analyst (FP&A & Technical Accounting)

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Temps plein

Shaping the future through innovation and discovery!.With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numero...Voir plus

Development Analyst

SurvalentBrampton, ON, CA
Temps plein +1

Survalent is seeking an innovative and enthusiastic Development Analyst to join its Development Team, which is responsible for supporting processes and maintaining high product quality.The ideal ca...Voir plus

Technical Support Analyst

Technical Support Analyst

Onico SolutionsBrampton
Il y a plus de 30 jours
Type de contrat
  • Temporaire
Description de poste

Technical Support Analyst

The Technical Support Analyst is responsible for providing technical support via phone, email or deskside for our client’s end users and systems.

Responsibilities

  • Provide analysis incidents and/or a solution to it in order to restore service
  • Perform remote troubleshooting, installation and repairs using remote support tool
  • Communicate degraded and interrupted services (to client) along with providing alternatives for continued operation.
  • Administer and maintain end user accounts, permission, and access rights.
  • Ensure network connectivity of all workstations
  • Monitor performance of manageable key infrastructure components such as file and print servers, printers, routers, switches & hubs.
  • Move, add and/or update end user technology-related devices which include updating Configuration Items
  • Populate and administer knowledge base and other self-help tools with proven solutions to common technology-related problems.

Qualifications

  • 2+ years of experience in technology support roles
  • 2+ years of experience working in a Service Desk environment is preferred
  • 2+ years experience in Microsoft Active Directory and IP network administration
  • Strong experience with Microsoft 365
  • Good experience with VOIP or office phone systems
  • Knowledge of advanced computer hardware, including desktops, laptops, printers, switches and wireless devices.
  • Experience with desktop and server operating systems, including Windows and Macs.
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong interpersonal skills

This is a hybrid 12 month contract role located in Brampton, ON.