Support technician Offres d'emploi - East York, ON

Position Summary :

The IT Support Technician is responsible for providing technical support across the organization. This individual will resolve IT issues related to hardware, software, network, and any other technology related issues at Stage Windows Inc., providing technical support to cross-functional teams at all company locations. The IT Support Technician will also be responsible for assisting in implementing any new technologies and devices within Stage Inc.

This is a full-time position which requires strong organizational, interpersonal skills, attention to detail, and ability to work in a fast-paced and high-volume environment delivering high quality results according to Stage Windows standards. This role is required to be on site to meet company and personnel needs.

Key Responsibilities :

• Support and maintain desktops, laptops, mobile devices, phones, mobile phones, printers and other related devices
• Install, configure, maintain and support all installed software on a variety of hardware and Windows platforms
• Be a subject matter for the ERP structure, process and functionalities and the integration with the production systems / machines
• Ability to maintain ERP system and support department needs for minor changes and product developement
• Ability to develop and implement functionalities and logic in the ERP system.
• Relate with IT external support team mainly for database maintenance and security
• Responsible for the buildings security alarms and video surveillance
• Maintain a log of all IT system and hardware issues establishing a help-desk ticketing system
• Maintain system documentation, ensuring accuracy, relevancy, accessibility, and confidentiality in a secure central location
• Manage active directory user account management
• Provide orientation to new users of existing technology
• Maintain all software and hardware licenses, ensuring proper installation, application, usage, and upgrades
• Create and maintain an inventory of all hardware devices
• Assist in implementing and monitoring cybersecurity protection and education
• Additional tasks and responsibilities as may be warranted by business growth

Expectations :

Why Stage Windows & Doors?

Ready to join a team that values your skills and invests in your future? Apply now and let’s build something great together!

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process.

Stage Windows & Doors is an equal opportunity employer that is committed to inclusion and diversity. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.