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Startup • toronto on

Dernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Head of Customer Success

Head of Customer Success

GuruLinkToronto, ON, Canada
Temps plein
Our Client is a dynamic Fintech turned Enterprise SaaS startup transforming the Canadian auto finance industry.We provide fraud detection, identity verification (IDV), AML, and income verification ...Voir plusDernière mise à jour : il y a 10 jours
Finance SME (Subject Matter Expert)

Finance SME (Subject Matter Expert)

VosynEtobicoke, Ontario, Canada
250,00 $CA par jour
Job Title : Finance SME (Subject Matter Expert).At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving innovation and pioneering impactful projects across various...Voir plusDernière mise à jour : il y a 27 jours
ReactNative Developer

ReactNative Developer

Reyem TechOntario, Canada
Temps plein
SMBs) build innovative, scalable, and efficient software solutions.We specialize in cutting-edge technology stacks, guiding companies through the complexities of product development, cloud infrastr...Voir plusDernière mise à jour : il y a 3 jours
Fractional Head of Supply Chain and Demand Planning

Fractional Head of Supply Chain and Demand Planning

B. Riley Farber Executive SearchToronto, Ontario, Canada
Temps partiel
Join our client, an innovative startup in the pet supplements sector, as a Fractional Head of Supply Chain and Demand Planning. This part-time, remote role offers a unique opportunity to craft and i...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Senior Java Developer | Fintech | Remote

Senior Java Developer | Fintech | Remote

Randstad CanadaToronto, Ontario, CA
Télétravail
CDI
Quick Apply
We are partnering with a dynamic and innovative technology company seeking an experienced Java Developer to join their Platform Engineering Team. This team focuses on solving complex challenges for ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Chief Technology Officer - Enterprise Startup

Chief Technology Officer - Enterprise Startup

Picton Mahoney Asset ManagementToronto, ON, Canada
Temps plein
Chief Technology Officer - Enterprise Startup.Great Place to Work 2020 - 2024 | Best Workplaces with Most Trusted Executive Teams 2024 | Best Workplaces in Financial Services & Insurance 2020 - 202...Voir plusDernière mise à jour : il y a plus de 30 jours
AI Business Unit Leader - Startup Scaling and Growth

AI Business Unit Leader - Startup Scaling and Growth

Valsoft CorporationToronto, ON, CA
Temps plein
Quick Apply
AI Business Unit Leader – Startup Scaling and Growth.We are hiring at Valsoft for an AI Business Unit Leader – Startup Scaling and Growth to join our growing team in Canada as we enter our next exc...Voir plusDernière mise à jour : il y a 8 jours
Sales Representative for Recruiting Firm (Toronto Only)

Sales Representative for Recruiting Firm (Toronto Only)

MagicPaceToronto, ON, CA
Télétravail
Temps plein
Quick Apply
Employment Type : Full-time (Contractor).Join a fast-growing startup where you’ll directly impact our expansion across North America! We seek a hungry, driven Sales Representative to join the MagicP...Voir plusDernière mise à jour : il y a plus de 30 jours
Head Of Product Development - MedTech Startup

Head Of Product Development - MedTech Startup

Nucs AIToronto, ON, CA
Temps plein
Nucs AI is an innovative MedTech startup leading the way in developing advanced software solutions for prostate cancer management. We are transforming how healthcare providers diagnose, treat, and m...Voir plusDernière mise à jour : il y a plus de 30 jours
Industrial Designer for Sustainability-Focused Startup

Industrial Designer for Sustainability-Focused Startup

Design MatchOntario, Canada, CA
Temps plein
We are seeking a passionate and innovative .This is a unique opportunity to shape products that prioritize eco-friendly materials, innovative functionality, and cutting-edge design to create meanin...Voir plusDernière mise à jour : il y a plus de 30 jours
Software Engineer II - Manufacturer Team (Canada Only)

Software Engineer II - Manufacturer Team (Canada Only)

Cut+DryToronto, ON, CA
Quick Apply
Overview – Full-Stack Cloud Software Engineer Cut+Dry, a rapidly growing food tech startup, seeks a highly skilled Full-Stack Software Engineer to join our dynamic team.As a Full-Stack Softwa...Voir plusDernière mise à jour : il y a plus de 30 jours
Fullstack Developer

Fullstack Developer

ITS GlobalToronto, Ontario, Canada
Temps plein
We are small, but fast-growing startup, building custom blockchain-based digital identity and tokenization solutions for large enterprise companies and government.We are seeking a Full S...Voir plusDernière mise à jour : il y a plus de 30 jours
Programs Specialist (Black Innovation)

Programs Specialist (Black Innovation)

Toronto Metropolitan UniversityToronto, ON
At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Co-Founder (Marketing & Growth)

Co-Founder (Marketing & Growth)

Collab WearToronto, ON, Canada
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Join Collab Wear as a Startup Co-Founder!. Compensation will be discussed in terms of shares and equity...Voir plusDernière mise à jour : il y a 22 jours
  • Offre sponsorisée
Lead Talent Partner

Lead Talent Partner

Tbwa Chiat / Day IncToronto, ON, Canada
80 000,00 $CA – 100 000,00 $CA par an
We’re Fluxon, a product development team founded by ex-Googlers and startup founders.We offer full-cycle software development from ideation and design to build and go-to-market.We partner with visi...Voir plusDernière mise à jour : il y a plus de 30 jours
Head of Customer Success

Head of Customer Success

GuruLinkToronto, ON, Canada
Il y a 10 jours
Type de contrat
  • Temps plein
Description de poste

Location : Toronto, Ontario

Our Client is a dynamic Fintech turned Enterprise SaaS startup transforming the Canadian auto finance industry. We provide fraud detection, identity verification (IDV), AML, and income verification solutions that empower auto lenders and dealerships to streamline risk assessment and prevent fraud.

As we scale, Customer Success is critical to ensuring our customers achieve maximum value, driving adoption, retention, and growth. We’re building a proactive, data-driven Customer Success function that enhances customer experience, reduces churn, and fosters long-term partnerships.

Position Overview :

We are seeking a strategic yet hands-on Head of Customer Success to build and lead our Customer Success function from the ground up. As a small startup, this role will be instrumental in driving both day-to-day support operations and long-term customer success strategies. You will develop frameworks, processes, and metrics that ensure our customers achieve maximum value from our product—while also growing and mentoring a dedicated CS team as we scale.

Special Perks :

  • Shape the future of our Customer Success function and have a direct impact on company growth.
  • Work closely with a small, collaborative executive team, giving you the freedom to experiment and implement your ideas.
  • High-visibility role with opportunities for professional growth, leadership development, and ownership of key revenue metrics.
  • Competitive compensation, benefits, and a supportive startup culture where your contributions truly matter.

Must Have Skills : Qualifications :

  • 5+ years of experience in Customer Success, Account Management, or related customer-facing roles, ideally in an Enterprise or B2B SaaS startup environment.
  • Demonstrated success in building or scaling a Customer Success function and managing teams.
  • Strong cross-functional collaboration skills, with the ability to partner effectively with Product, Sales, Marketing, and Engineering.
  • Data-driven mindset : experience tracking and reporting on KPIs like churn, NPS, product adoption, and expansion revenue.
  • Proven ability to manage complex customer relationships and navigate high-stakes escalations.
  • Excellent communication and leadership skills, capable of influencing stakeholders at all levels.
  • Nice to Have Skills :

  • Familiarity with Customer Success platforms (e.g., Gainsight, Totango), CRMs (HubSpot) and BI tools (e.g. Looker, Tableau).
  • Experience implementing or optimizing customer health scoring models.
  • Background in product-led growth or agile / lean startup methodologies.
  • Track record in creating customer success collateral (playbooks, training materials, etc.).
  • Bilingual in English and French is a strong asset.
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