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What you will be doing:
Lead end-to-end delivery of multiple IT infrastructure and security projects
Drive ITSM toolset optimization and alignment with ITIL best practices
Manage infrastructure initiatives including firewall replacements and server virtualization
Support planning and execution of the cybersecurity roadmap
Coordinate across IT teams, business stakeholders, desktop support, and external vendors
Provide clear project governance, risk management, status reporting, and executive updates
What you must have:
Strong Project Management - PMP, 8+ years of Project Management. Ability to balance multiple mid-sized projects
Infrastructure - Proven experience leading IT infrastructure projects and ITSM implementations (Freshworks experience is a big plus
Stakeholder & Cross-Functional Coordination - Excellent ability to manage multiple teams (IT, business, desktop support, vendors) and senior stakeholders in a hybrid environment
Nice to have:
Practical ITIL experience or certification
Background in manufacturing, distribution, or multi-site operations
PMP certification
Salary/Rate Range: $95 – $104 CAD/hour all-inclusive (contractor)
Other Information:
Work Arrangement
Hybrid model based in the Greater Vancouver area
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
