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Service client%C3%A8le • kitchener on

Dernière mise à jour : il y a 12 heures
Client Service Representative

Client Service Representative

VCAOntario, CA
18,00 $CA –20,00 $CA par heure
Temps plein
If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here i...Voir plusDernière mise à jour : il y a 6 jours
Client Service Manager

Client Service Manager

University of WaterlooWaterloo, ON, CA
58 286,00 $CA – 72 858,00 $CA par an
CDI
The Campus Wellness Administration team serves the University of Waterloo community by supporting all units within Campus Wellness (Health Services, Counselling Services and Health Promotion) with ...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Client Service Representative

Bilingual Client Service Representative

Crawford & CompanyON, Canada
Temps partiel
Nous recrutons actuellement un.Représentant du service à la clientèle.We are currently recruiting for a part time.Voir plusDernière mise à jour : il y a 15 jours
PIA Client Service Associate

PIA Client Service Associate

The Toronto-Dominion Bank (Canada)Waterloo, Ontario
Temps plein
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients.I...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Care Specialist

Client Care Specialist

AO Globe Life - Mike GattoKitchener, ON, CA
Quick Apply
Company : AO Location : Remote (Canada) Type : Full-Time, Commission-Based Join Our Team and Make a Lasting Impact AO is seeking motivated individuals with customer service, sales, or hospitality back...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Director of Operations and Client Success

Director of Operations and Client Success

Connection Inc.Kitchener, ON, Canada
Temps plein
ATTN : Experienced Operations Managers with a passion for Client Success.As the Director of Client Success at Connection Inc. This role isn’t just about managing operations and client experienc...Voir plusDernière mise à jour : il y a 9 jours
Client Service Coordinator

Client Service Coordinator

Bayshore HealthCareKitchener, ON
19,00 $CA –25,00 $CA par heure
Under the supervision of the Team Lead, the Client Service Coordinator is responsible for the pre-screening of initial orders, data entry of various types of requisitions, picking and packing order...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Associate

Client Associate

CIBCWaterloo, ON
13,00 $CA par heure
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Relationship Specialist - East

Client Relationship Specialist - East

Equitable Life of CanadaWaterloo, ON, Canada
81 410,14 $CA – 101 762,68 $CA par an
Client Relationship Specialist - East.Waterloo, ON, Canada Req #2357 Thursday, July 11, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part o...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Support Representative

Client Support Representative

American Income Life AO - Kelechi IkpeawujoKitchener, ON, CA
21,00 $CA par heure
Quick Apply
Are you a talented individual looking to join a dynamic team? We are seeking enthusiastic and dedicated professionals to join us as Customer Service Representatives. About Us : At our company, we emp...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Care Coordinator

Client Care Coordinator

CB CanadaKitchener, Ontario, Canada
50 000,00 $CA – 60 000,00 $CA par an
Hello, it’s a new day and it’s time to answer the call to elevate your career and make life accessible for all.Our purpose is to make life accessible. Our compassion and knowledge set us apart.With ...Voir plusDernière mise à jour : il y a plus de 30 jours
Veterinary Client Care Specialist

Veterinary Client Care Specialist

MHMINiagara, Ontario, Canada
Rock Star Veterinary Client Care Specialist wanted!.Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too?. We are seeking that special so...Voir plusDernière mise à jour : il y a plus de 30 jours
Agent de service client et soutien logiciel

Agent de service client et soutien logiciel

ACCEO Solutions Inc.Ontario, Canada
45 000,00 $CA – 55 000,00 $CA par an
Télétravail
Temps plein
Spécialiste en support client / Customer Service Agent.ACCEO Solutions cherche un spécialiste en support client pour joindre notre équipe support clientèle. Les principales responsabilités de l'agen...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
  • Nouvelle offre
Service Technician

Service Technician

Randstad CanadaWaterloo, Ontario, CA
40,00 $CA par heure
CDI
Quick Apply
Are you an electrician with a mechanical aptitude and have prior experience working as a service technician?.We are looking for an experienced individual with a strong mechanical ability who is loo...Voir plusDernière mise à jour : il y a 12 heures
Driver Client Transportation - Casual

Driver Client Transportation - Casual

VONElgin County, Ontario
18,00 $CA par heure
Position at VON Canada (Ontario).The Driver, Client Transportation provides regular assistance to clients by transporting them from their homes to designated facilities. The Driver attends to client...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Navigator (Human Trafficking)

Client Navigator (Human Trafficking)

The Pod GroupPeel, ON, CA
Temps plein
Quick Apply
Through the collaborative efforts of Peel Human Trafficking Service Provider Committee (PHTSPC) and the Region of Peel, Peel has opened an integrated service HUB for victims and survivors of sexual...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Relationship Specialist - East

Client Relationship Specialist - East

EquitableWaterloo, ON
45,00 $CA –50,00 $CA par heure
Client Relationship Specialist - East.Waterloo, ON, Canada Req #2357 Thursday, July 11, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part o...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Service Assistant

Client Service Assistant

BMOWaterloo, ON
33 400,00 $CA – 61 700,00 $CA par an
Temps partiel
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Care Navigator

Client Care Navigator

Vision Loss Rehabilitation CanadaKitchener, Ontario, Canada
27,17 $CA par heure
The Client Care Navigator (CCN) will coordinate and integrate supports and services around the person living with vision loss. In this direct client service role, they will be the key contact or nav...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Service Representative

Client Service Representative

VCAOntario, CA
Il y a 6 jours
Salaire
18,00 $CA –20,00 $CA par heure
Type de contrat
  • Temps plein
Description de poste

If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here in Ontario is the largest 24 hours Emergency and Specialty hospital in the Inland Empire. For over 10 years we have provided exceptional veterinary service and patient care. We take pride in what we do and are looking for a motivated individual who is willing to work with a strong team of individuals in a fast paced environment.

As part of the Client Service Representative Team, you will help set the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. As a CSR, you must be a self-starter with a strong attention to detail, ability to work in fast-paced environment, be able to handle difficult cases and clients, and have outstanding communication skills. You will be the first point of contact for our clients, both in person and over the phone. Your role will involve managing a busy front desk, scheduling appointments, handling client inquiries, and providing a supportive and empathetic experience for pet owners during their time of need.

Key Responsibilities :

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

  • Greet and check in clients with warmth and professionalism, ensuring a positive first impression.
  • Manage a high volume of incoming phone calls and emails, addressing client questions, concerns, and appointment requests efficiently.
  • Schedule and confirm appointments, including emergency and specialty visits, and handle patient records with accuracy and confidentiality.
  • Process payments, including insurance claims and financial transactions, and provide clients with clear explanations of costs and billing procedures.
  • Coordinate with veterinary staff to ensure smooth communication between clients and medical teams.
  • Handle and resolve client concerns or complaints with tact and empathy, maintaining a high level of service.
  • Maintain a clean and organized reception area, ensuring a welcoming environment for clients and their pets.
  • Assist with administrative tasks such as data entry, filing, and inventory management as needed.

Qualifications :

  • Previous experience in a client service role, preferably in a veterinary or medical setting, is highly desirable.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, staff, and patients.
  • Strong organizational and multitasking abilities, with a keen attention to detail.
  • Ability to remain calm and composed in a fast-paced, high-pressure environment.
  • Proficiency with office software and electronic medical records systems.
  • A compassionate attitude towards animals and their owners.
  • Flexibility to work various shifts, potentially including evenings, weekends, and holidays as required.
  • At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.

    Compensation : $18 -$20 / hour Compensation is negotiable based on education, experience, and other relevant credentials. $2 / hr Shift differential available for weekend and later hours

    BENEFITS :

    We offer competitive compensation along with a comprehensive benefits package, including, medical / dental / vision and paid vacation (for F / T employees only), 401(k), generous personal pet care discounts and more!

    If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

    Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at