Senior Offres d'emploi - Pictou, NS
Créer une alerte d'emploi pour cette recherche
Senior • pictou ns
Dernière mise à jour : il y a 1 jour
To lead, coordinate, motivate and develop a team of service colleagues to provide world class services to our customers whilst ensuring achievement of all relevant service KEY PERFORMANCE INDICATOR...Voir plusDernière mise à jour : il y a 1 jour
Adecco is currently hiring a full-time highly skilled and experienced (independent contractor).Senior Automation and Controls Engineer.
In this role, you will be responsible for designing, developin...Voir plusDernière mise à jour : il y a 20 jours
Does the idea of providing innovative engineering design solutions for bridges, buildings, and marine structures excite you?.
Agilus is recruiting for a Senior Structural Engineer in the Civil Engin...Voir plusDernière mise à jour : il y a plus de 30 jours
Business Property Finance team focuses on alternate real estate sectors where business risk is high.Sectors covered include Seniors Housing, Hotels, Student Housing, Storage, Film Studio finance, d...Voir plusDernière mise à jour : il y a 6 jours
Senior Engineer-Project Manager.Newfoundland and New Brunswick.Our flexibility and core value of relationships allow us to offer employees the opportunity to work in a hybrid environment including ...Voir plusDernière mise à jour : il y a plus de 30 jours
Looking to grow your career? At Sun Life, our first focus is our people.Our underwriting schools and focus on continuing education are seen as industry benchmarks.
Our technical training supports yo...Voir plusDernière mise à jour : il y a plus de 30 jours
Exciting Opportunity Alert! Are you an experienced Bookkeeper seeking a new challenge? Our client, a thriving real estate management company is nestled in the heart of Halifax, is eagerly searching...Voir plusDernière mise à jour : il y a plus de 30 jours
Nova Scotia, Canada Req #2277 Wednesday, June 12, 2024 At Equitable, we realize that your work life is not just about performing a job.
it's about being part of a workplace that helps you grow and ...Voir plusDernière mise à jour : il y a plus de 30 jours
Nova Scotia, Canada Req #2277 Wednesday, June 12, 2024 At Equitable, we realize that your work life is not just about performing a job.
it's about being part of a workplace that helps you grow and ...Voir plusDernière mise à jour : il y a plus de 30 jours
Join our Canadian Segment Technology Team!.Our dynamic team leads initiatives that implement and enhance new technologies across Canadian Segment teams, such as Amazon Connect and Salesforce.Suppor...Voir plusDernière mise à jour : il y a plus de 30 jours
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity.
We have won countless awards for our excellence in security oper...Voir plusDernière mise à jour : il y a plus de 30 jours
Join our Canadian Segment Technology Team!.Our dynamic team leads initiatives that implement and enhance new technologies across Canadian Segment teams, such as Amazon Connect and Salesforce.Suppor...Voir plusDernière mise à jour : il y a plus de 30 jours
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.That’s why we pledge to support and empower all of our people to make a positive impact when working hand ...Voir plusDernière mise à jour : il y a plus de 30 jours
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer.
Together, we work passionately to develop and deliver ea...Voir plusDernière mise à jour : il y a plus de 30 jours
The Senior Estimator will develop innovative and competitive approaches to execute the steel scope on complex projects in the ICI, infrastructure repair and design-build markets.In this role, you w...Voir plusDernière mise à jour : il y a plus de 30 jours
- Offre sponsorisée
Senior Mechanical Engineer
Assegai RecruitmentWestville, NS, CanadaTemps plein
Senior Automation and Controls Engineer
Adecco CanadaHalifax, Nova Scotia, CanadaTemps plein +1
Quick Apply
Senior Structural Engineer
CB CanadaHalifax, Nova Scotia, Canada100 000,00 $CA – 120 000,00 $CA par an
Senior Director
BMOHalifax, Nova Scotia, Canada79 800,00 $CA – 148 200,00 $CA par an
Temps partiel +1
Senior Engineer / Project Manager
Kleinschmidt GroupHalifax, NS, CAN110 000,00 $CA – 200 000,00 $CA par an
Quick Apply
Intermediate Senior Underwriter
Sun LifeHalifax, Nova Scotia75 000,00 $CA – 90 000,00 $CA par an
Temps plein
- Offre sponsorisée
Senior Bookkeeper
Randstad CanadaHalifax, Nova Scotia, CACDI
Quick Apply
Underwriter, Senior
Equitable Life of CanadaNova Scotia, Canada55 000,00 $CA – 75 000,00 $CA par an
Underwriter, Senior
EquitableAnywhere - Nova Scotia25 000,00 $CA par an
Senior Business Analyst
Company 1 - The Manufacturers Life Insurance CompanyHalifax, Nova Scotia67 275,00 $CA – 112 125,00 $CA par an
Temps plein
Senior Writer
IMP GroupHalifax, Nova Scotia, CA Why Choose IMP Aerospace & Defence : .IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating compani...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Developer
Arctic WolfRemote, Nova Scotia115 000,00 $CA par an
Télétravail
Temps plein
Senior Business Analyst
ManulifeHalifax, Nova Scotia68 767,00 $CA par an
Temps plein
Senior Demolition Engineer
GHDNS, Canada43,25 $CA par heure
Senior Software Developer
0420 Varian Medical Systems Canada, Inc.Nova Scotia, Canada43,00 $CA par heure
Télétravail
Temps plein
Senior Estimator
Meridia Recruitment SolutionsNova Scotia110 000,00 $CA – 140 000,00 $CA par an
Senior Threat Hunter
Admiral GroupNova Scotia, CA Technology is at the heart of driving Admiral’s business.With a history of innovation, UK financial services leader Admiral Group continues to expand our world-class Tech department in Canada.From ...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Mechanical Engineer
Assegai RecruitmentWestville, NS, CanadaIl y a 1 jour
Type de contrat
- Temps plein
Description de posteAgree individual and team service targets with Branch Manager in order to deliver the Branch’s / Company’s business goals. Supervise a team of service colleagues to achieve agreed individual and (branch) team targets; includes conducting regular reviews with each technician to direct performance against targets including making appropriate interventions – such as developmental initiatives, or taking necessary disciplinary actions, to assure / ensure effective corrective action is taken. Ensure that individuals and the team are competent and fully trained to the professional level laid down by the Company for the work that is being allocated to them. Ensure that new recruits are not permitted to work unsupervised until training has been completed and competence has been established. The Supervisor is responsible for maintaining accurate and adequate records to demonstrate this. (formal induction defines Company standard / technical training / competence assessment – documented process) Participate in the support or re-training of personnel – (service, sales and admin), as well as training / re-training of customer personnel on technical matters and material (products and service). (in collaboration with the Divisional Technical management team.) Conduct regular In-Field Coaching sessions (a minimum of 4 per service colleague per year); and when required, do remedial service field training, with all service colleagues. Maintain accurate records of all coaching and training. Conduct a formal Technician Performance Assessments (TPA) at least once per year, and provide formal feedback to the service colleagues. Analyse TPA results in order to identify competency gaps and arrange necessary training to ensure technician competency is improved continually and meets the required minimum standard as defined in the TPA. Liaise with Branch Manager and other supervisors to ensure that use of training resources are coordinated and used optimally. Initiate the necessary and appropriate remedial action to correct any shortcomings. Ensure all relevant company policies and procedures are understood and adhered to by the service team e.g. OH&S, Human Resources, Security Policy Compliance etc. – keep appropriate and accurate records of training / attendance. Complete regular Supervisory Quality Assurance checks on client’s premises to ensure that each technician is maintaining appropriate service quality; intervene with appropriate corrective actions when necessary and conduct regular reviews with customer site management to assure maintenance of good client relationships. Formally record and report all QA visits on the system. Confirm Quantity – check KPI Ensure that all customers are serviced on time by managing the service team to achieve & exceed their productivity targets. Analyse and use service reports (e.g. manpower planning & productivity), taking the necessary steps to maintain a world class standard of service at all times. Ensure all customer complaints are resolved professionally including following up to ensure resolution and that the customers’ satisfaction is achieved. (CCM management). Evidence of competitor activity at the client should also be recorded and communicated to the Branch Manager and Sales Manager. Customer Retention – actively participate in the business unit customer retention strategy, by personally conducting regular customer account reviews. In addition, ensuring that the service department and personnel respond to all service related customer enquiries in a prompt and appropriate manner, at all times. Ensure that both individual technicians and the team maintain acceptable productivity levels (in alignment to Branch / Company Standards) including planning / managing / authorising overtime, annual leave and sick leave coverage. Seek to drive year on year improvement in each KPI. Ensure effective and timely communication across the team by holding regular team meetings (minimum fortnightly). Reporting on individual and team performances to the Branch Manager, regularly (minimum fortnightly) The Supervisor must be Health, Safety & Environmentally centric and compliant – able to create and maintain an environment which meets local HS&E standards, regulations and requirements. Ensure that only the correct and approved tools for the job are made available, issued, maintained and replaced as necessary for the entire service team, and that each service colleague is properly trained in the correct, proper and safe use of all equipment, and that this competency is regularly checked and verified by the Supervisor. (including vehicle, Personal Protective Equipment, Personal Protective Clothing, Respiratory Protective Equipment, & general equipment). Ensure that only the correct and approved chemicals, from approved suppliers, are issued and used, in a safe and standard manner, in the rendering of quality service treatments on customer premises – in line with all Standard Operating Procedures and Safe Work Procedures. Ensure that all direct reports, and Technicians’ qualifications and registrations are relevant and valid at all times. Encourage all technicians to further their studies and improve their qualifications. Manage and administer records accordingly. Manage and maintain service data – using all facilities, resources and reports available – to ensure accurate reporting, and system information (inputs and outputs). Take the necessary action to correct data, and planning as required. (iCABS / Progress) Be responsible and accountable for Service costs, and manage resources in line with the business units agreed monthly / quarterly / annual forecast and targets. Resource and asset management : Including : fleet, manpower, time, overtime, HR / IR matters, leave of absence, stock, preparations, store rooms, fixed assets, consumables, and utilities. Identify, manage and mitigate risks promptly and efficiently in collaboration with the Branch Manager. To spend 4 days a week in the field with service staff / customer facing tasks - fulfilling the above functions and maintaining a high level of morale. Valid unendorsed Code 8 / 10 drivers licence. Service industry experience Customer Management / CRM experience. Food Safety Management Health & Safety – minimum of 2 years’ experience HR / IR / ER knowledge / application Secondary education with at least Matric / or equivalent. 5 years Technician experience of which at least 3 were in the role of Senior Technician Plus, qualified on internal systems : International auditing standardising. AIB; YUM; BRC A minimum of one additional specialist qualification
To lead, coordinate, motivate and develop a team of service colleagues to provide world class services to our customers whilst ensuring achievement of all relevant service KEY PERFORMANCE INDICATORS (KPI’s).
To intervene purposefully to optimise service performance with individuals, or the team, by taking timely and effective action when KPI’s are not being achieved or by identifying and then rolling out best practice when they are being exceeded.
To deliver quality service in full compliance to Health, Safety & Environmental requirements in line with Company standards and expectations.
To facilitate overall customer retention by ensuring that excellent front line relationships are maintained with customers by :
- Assuring service quality by frequent site QUALITY ASSURANCE (QA) visits.
- Continually developing service colleague competency via frequent field coaching and subsequent performance feedback (Technician Performance Assessment (TPA).
- Developing and maintaining a positive high personal profile with our customers (including selected CUSTOMER CARE MANAGEMENT (CCM) / Tiered Customers).
KEY WORK OUTPUTS & ACCOUNTABILITIES
SKILLS and COMPETENCIES
QUALIFICATIONS & EXPERIENCE
J-18808-Ljbffr