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Technical Writer

Technical Writer

Apex SystemsToronto, ON
Temps plein
Quick Apply
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Writer with strong corporate technical writing experience, ServiceNow / Virtual Agent knowledge...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Proposal Writer

Proposal Writer

Egis in CanadaToronto, ON, CA
Temps plein
Are you ready to take your career to the next level? Your future starts here.Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're loo...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Professional Writer

Professional Writer

Dibbly IncToronto, ON, Canada
Temps plein
As a Global Service Provider, we are proud to create opportunities for freelancers from all over the world.Join our community of passionate and driven freelancers experiencing their own growth and ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Content Writer

Content Writer

easy-outsourceToronto, ON, CA
Temps plein
EasyOutsource is a North American–based outsourcing company that connects organizations with global talent to reduce costs, increase efficiency, and scale operations. We specialize in providing busi...Voir plusDernière mise à jour : il y a 9 jours
  • Offre sponsorisée
RFP Writer

RFP Writer

Magnus HRSToronto, ON, CA
Temps partiel
MAGNUS Healthcare Recruitment Solutions is a leading Canadian medical staffing firm specializing in connecting hospitals, long-term care homes, and healthcare organizations with top-tier nurses, al...Voir plusDernière mise à jour : il y a 9 jours
  • Offre sponsorisée
Technical Writer

Technical Writer

Nexus Systems Group Inc.Toronto, ON, CA
Temps plein
Location Address : Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times / week – strong preference for candidates in GTA. Possibility of extension & conversion ...Voir plusDernière mise à jour : il y a 9 jours
  • Offre sponsorisée
  • Nouvelle offre
Freelance Writer

Freelance Writer

OutlierToronto, Ontario, Canada
Temps plein
Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Voir plusDernière mise à jour : il y a 3 heures
  • Offre sponsorisée
Professional Writer

Professional Writer

The Urban WritersToronto, ON, CA
Temps plein
As a Global Service Provider, we are proud to create opportunities for freelancers from all over the world.Join our community of passionate and driven freelancers experiencing their own growth and ...Voir plusDernière mise à jour : il y a 9 jours
  • Offre sponsorisée
writer

writer

Quantum Byte SolutionsToronto, ON, CA
Temps plein
Secondary (high) school graduation certificate.Hybrid – work must be completed both in person and remotely.This position is a paid internship that encourages on-the-job learning and skill developme...Voir plusDernière mise à jour : il y a 2 jours
Proposal Writer

Proposal Writer

Egis GroupToronto, Ontario, Canada
Temps plein
The Proposal Writer is responsible for creating compelling and persuasive content for engineering consulting proposals.This role involves working closely with technical teams to translate complex t...Voir plusDernière mise à jour : il y a 29 jours
  • Offre sponsorisée
Seeking Female / Non-Binary / Trans Director

Seeking Female / Non-Binary / Trans Director

Stage 32, LLCToronto, ON, CA
Temps plein
Dylan, a solitary trans forestry worker, who becomes the target of a relentless hunter in the wilderness.Over the course of a single day, the forest transforms from refuge to crucible, and Dylan di...Voir plusDernière mise à jour : il y a 2 jours
Freelance Writer

Freelance Writer

PrecondoToronto, Ontario, Canada
Temps plein
Salary : $2,500 - $3,000 per month, based on experience.We are currently seeking a skilled and motivated freelance writer to join our team. As a freelance writer, you will be tasked with creating hig...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
RFP Writer

RFP Writer

YuJa Inc.M2J, ON, Canada
Temps plein
Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital exper...Voir plusDernière mise à jour : il y a 7 jours
  • Nouvelle offre
Technical Writer

Technical Writer

Net2Source (N2S)Markham, ON, Canada
Temps plein
Join a Global Leader in Workforce Solutions – Net2Source Inc.Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the t...Voir plusDernière mise à jour : il y a 10 heures
BSATechnical Writer

BSATechnical Writer

CapcoToronto, Ontario, Canada
Temps plein
Capco is a distinctly and positively different place to work.Much more than consultants we are active participants in the global financial services industry. Our passionate business and technology p...Voir plusDernière mise à jour : il y a 24 jours
Technical Writer

Technical Writer

UpshopToronto, Ontario, Canada
Temps plein
Upshop is the foremost provider of a SaaS platform designed to streamline forecasting ordering production and inventory optimization processes for food retailers. Its unified platform simplifies and...Voir plusDernière mise à jour : il y a 29 jours
Core Java Developer Java script, Multi Stack

Core Java Developer Java script, Multi Stack

Astra North Infoteck Inc.Toronto, Ontario, Canada
Temps plein
Experience working on platforms is strongly preferred and experience on software development methods and performs due diligence in all lifecycle stages of analysis build and testing.Ability to writ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Proposal Writer

Proposal Writer

EgisToronto, ON, CA
Temps plein
Are you ready to take your career to the next level? Your future starts here.Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're loo...Voir plusDernière mise à jour : il y a 2 jours
  • Offre sponsorisée
Content Writer

Content Writer

We Are SocialToronto, ON, Canada
Temps plein
We’re looking for a culture-obsessed Content Writer to join our Editorial team.You’ll help shape the voice of some of Canada’s biggest regulated brands in lottery, gaming, and alc...Voir plusDernière mise à jour : il y a plus de 30 jours
Technical Writer

Technical Writer

Apex SystemsToronto, ON
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Job# : 2091312

Job Description : Technical Writer

Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Writer with strong corporate technical writing experience, ServiceNow / Virtual Agent knowledge and the ability to take technical and complex information and distill it into key messages that make sense for the audience to place at our client, a Big Five Bank.

Client : Big Five Bank

Terms : 12-month Contract

Location : Currently 100% Remote – Canada-wide

Application Process : It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Cameron at . Please reference Technical Writer

Team Focus :

  • Works to identify knowledge gaps, find appropriate subject matter experts, and rephrase their knowledge from technical terms to simplified language for all skill levels to understand. In addition, works to continually ensure knowledge articles are current and accurate.

Job Description : Technical Writer

  • Makes recommendations and / or assists in solving problems to ensure communication solutions are implemented.
  • Participates in communication strategy development.
  • Identifies and liaises with the stakeholders about opportunities for communications to other groups to increase communication effectiveness and alignment.
  • Supports business / group change management activities from a communications perspective.
  • Aids or may lead to planning, development and execution of events and conferences (as required)
  • Reviews progress to plans and escalates complaints, issues and concerns.
  • Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
  • Provides communications advice and guidance to assigned business / group, on communication principles / programs / approaches, on effective ways to communicate ( message development, vehicle selection, etc.), and on implementation of solutions.
  • Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.
  • Reviews material to ensure it complies with relevant quality standards, including translation requirements.
  • Recommend improvements, changes, additions or deletions of communication content and coordinates with partners to ensure content is up-to-date and relevant.
  • Remains alert to new trends, tools ( ServiceNow) and methods of communication, and makes recommendations on their application.
  • Builds effective relationships with internal / external stakeholders and ensures alignment between stakeholders.
  • Actively looks for opportunities for continuous improvement of communications processes and procedures and participates / leads communications continuous improvement initiatives.
  • Addresses feedback by contacting commenter to get additional information, contacting SME, then updating the article.
  • Maintain article rating of four stars or higher
  • Retiring articles when no longer needed
  • Identifies gaps in Virtual Agent and works to get them filled
  • Reviews Virtual Agent conversations to identify knowledge gaps
  • Key Qualifications :

  • Typically, between 4 - 6 years of relevant experience and post-secondary degree in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.
  • Strong writing and editing skills.
  • Uses a straight-talk and story-telling approach for communications.
  • Ability to take technical and complex information and distill it to key messages that make sense for the audience.
  • Technical proficiency gained through education and / or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem-solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.
  • Knowledge of SharePoint and Microsoft 365 technologies
  • Familiarity with a variety of authoring tools
  • Interview Process : Interviews will take place in two rounds during the same week this month.

    This is a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.

    This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.

    If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

    Click here to Register for our Talent Network

    EEO Employer

    Apex is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at   or 844-463-6178.

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

    Apex Benefits Overview :   Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.