- Recherche d'emploi
- Laval, QC
- retail manager
Retail manager Offres d'emploi - Laval, QC
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LightspeedMontreal, Quebec, CanadaHi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for an Account Manager to join our retail sales team in NoAm. You will be in charge of managing a book of Retail customers. Your goal is to retain these customers and mitigate churn, upsell the customers on additional modules, and ensure that customers renew their subscriptions on time. In addition, you will be tasked with upgrading qualifying customers to more advanced software platforms where applicable.
What you will be responsible for :
- Serve as the lead point of contact for your customers
- Demonstrate software solutions to your customers, from core POS products to modules and upgrades
- Build a trusted advisor relationship with your customers and identify upsell opportunities
- Negotiate contracts and close agreements to maximize the growth of your book of business
- Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
- Collaborate with Customer Success Managers to identify accounts at risk and prevent churn
- Track key book of business metrics
What you will be bringing to the team :
Even better if you have, but not necessary :
What’s in it for you?
Come live the Lightspeed experience...
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :