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Reservations agent • east york on

Dernière mise à jour : il y a 1 jour
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PBX / Reservations Agent

PBX / Reservations Agent

The Hazelton HotelToronto, ON, Canada
Temps plein
To make a positive impact on guest experiences throughout the reservation process and their entire stay, while also setting a positive example for all colleagues!. Be thoroughly knowledgeable of the...Voir plusDernière mise à jour : il y a 22 jours
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Reservations Coordinator

Reservations Coordinator

AccorHotelToronto, Ontario, Canada
Temps plein
Respond to all reservation requests and incoming calls in a courteous efficient professional and friendly manner in adherence to Fairmont Hotels & Resorts standards. Responsible for making room ...Voir plusDernière mise à jour : il y a 18 jours
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Purchasing Agent

Purchasing Agent

Robert HalfScarborough, ON, CA
CDI
Quick Apply
We are seeking a detail-oriented and proactive .The ideal candidate will play a key role in managing purchasing and procurement activities to support our sales and production teams.You will work cl...Voir plusDernière mise à jour : il y a plus de 30 jours
Mortgage Agent

Mortgage Agent

OurboroToronto, ON, CA
70 000,00 $CA – 80 000,00 $CA par an
Temps plein
Quick Apply
Are you interested in working with a collaborative, energetic team, with an all-hands-on deck mentality? Would you prefer the stability of a salaried role?. Ourboro is looking for a mortgage agent w...Voir plusDernière mise à jour : il y a 12 jours
Leasing Agent

Leasing Agent

AkeliusToronto, ON, CA
Temps plein +1
Quick Apply
Are you looking for a career opportunity within a global, growing real estate company? Then you might be our next leasing agent. Join us and be a part of our journey.Akelius is seeking a creative an...Voir plusDernière mise à jour : il y a plus de 30 jours
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Freight Broker (Operating) Agent

Freight Broker (Operating) Agent

Challenger Motor FreightToronto, Ontario, CA
Télétravail
Temps plein
Quick Apply
Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent.As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing t...Voir plusDernière mise à jour : il y a plus de 30 jours
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Senior Administrative Agent

Senior Administrative Agent

National BankToronto, ON, Canada
Temps plein
A career as a senior account agent for the Realestate Financing group of the National Bank's Commercial sector means working alongside senior account managers with the aim of ensuring the highest l...Voir plusDernière mise à jour : il y a 2 jours
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Guest Sales Agent

Guest Sales Agent

American Queen VoyagesToronto, ON, Canada
Temporaire
City Experiences is seeking a Guest Sales Agent for our City Cruises operation in Toronto.Please note, this is a seasonal contract position. This person will be adaptable, dynamic, and embody City E...Voir plusDernière mise à jour : il y a 1 jour
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Mortgage Agent

Mortgage Agent

Dominion Lending Centres, Mortgage MasteryOntario, Canada
Temps plein
Is your current employer or brokerage limiting your growth? Are you ready to skyrocket your earning potential? Look no further! We're on the hunt for ambitious individuals like you, who dream of bu...Voir plusDernière mise à jour : il y a 1 jour
Insurance Agent

Insurance Agent

AO Globe Life - Nicole MilkovichON, CA
Quick Apply
Say Goodbye to the Office : Transition to a High-Earning Remote Insurance Career Redefine Your Career : Make a Real Impact with AO At AO, we believe in the power of human connection.We're not just se...Voir plusDernière mise à jour : il y a plus de 30 jours
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Customs Agent

Customs Agent

CEVA Logisticstoronto, on, Canada
Temps plein
We are looking to add a full-time.Toronto, ON! We are looking for a dynamic individual to kick start their career in logistics!. The successful candidate will clear client shipments and ensure merch...Voir plusDernière mise à jour : il y a 1 jour
reservations supervisor

reservations supervisor

Student Homestay Services Inc.Toronto, ON, CA
28,50 $CA par heure
Temps plein +1
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Dormitory or student residence. Co-ordinate activities with other work units or departments.Establish work s...Voir plusDernière mise à jour : il y a plus de 30 jours
Reservation and Switchboard Agent | Novotel Toronto

Reservation and Switchboard Agent | Novotel Toronto

Silver Hotel GroupToronto, Ontario
23,50 $CA par heure
Reservation and Switchboard Agent - Novotel Toronto.Reservations & Switchboard Agent.Novotel to guests throughout all stages of their stay. They are responsible for taking and distributing messages ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Allstate Sales Agent

Allstate Sales Agent

Allstate Insurance CompanyToronto, ON, Canada
Temps plein
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ...Voir plusDernière mise à jour : il y a 1 jour
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Guest Sales Agent

Guest Sales Agent

City ExperiencesToronto, ON, Canada
Temporaire
City Experiences is seeking a Guest Sales Agent for our City Cruises operation in Toronto.Please note, this is a seasonal contract position. This person will be adaptable, dynamic, and embody City E...Voir plusDernière mise à jour : il y a 1 jour
Centralized Operations Reservations (CORE) Agent

Centralized Operations Reservations (CORE) Agent

Four Seasons Hotels and ResortsToronto
15,00 $CA par heure
Temps plein
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Rental Sales Agent

Rental Sales Agent

HertzON, Canada
17,50 $CA par heure
Temps plein
Rental Sales and Service Associate.If this is you and you’re ready for your next destination then you have cruised to the right spot!. You have the potential to earn a bonus incentive which averages...Voir plusDernière mise à jour : il y a 2 jours
Reservations Agent

Reservations Agent

CNTowerToronto, ON, CA
The Reservations Agent is responsible for greeting, booking and executing all dining reservations and special requests in all food outlets. They are to provide extraordinary service and information ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Mortgage Agent

Mortgage Agent

The Mortgage CoachToronto, ON, Canada
Temps plein
Join Our Top-Tier Mortgage Brokerage!.Are you a driven, results-oriented Mortgage Agent looking to elevate your career? Do you want to join a team where excellence, innovation, and client satisfact...Voir plusDernière mise à jour : il y a 5 jours
Data Entry Agent

Data Entry Agent

Online RiverToronto City, Ontario, CA
26,00 $CA par heure
Télétravail
Temps partiel
Quick Apply
We are seeking a highly organized and detail-oriented Data Entry Agent to join our team.The ideal candidate will be responsible for inputting, updating, and maintaining accurate data across various...Voir plusDernière mise à jour : il y a plus de 30 jours
PBX / Reservations Agent

PBX / Reservations Agent

The Hazelton HotelToronto, ON, Canada
Il y a 22 jours
Type de contrat
  • Temps plein
Description de poste

To make a positive impact on guest experiences throughout the reservation process and their entire stay, while also setting a positive example for all colleagues!

Primary Responsibilities

  • Be thoroughly knowledgeable of the property’s features and events.
  • Take hotel reservation calls, anticipating guests needs while striving to provide service to The Hazelton’s 5 Star Standards.
  • Create, maintain, and distribute accurate reports and emails as needed.
  • Correspond and maintain positive relationships with 3rd party partners (Expedia, Booking.com, etc.)
  • Maintain current knowledge of the hotel rate packages, specials, promotional and negotiated rates.
  • Responsible for the telephone and internal communications needs of the hotel, answering all incoming calls and acting on messages to all guests and colleagues.
  • Maintain familiarity with local venues, restaurants, attractions and events.
  • Ensure that the PBX / Communications equipment and all telephones in the office are in working order.
  • Manage all personalized wake-up calls, do not disturb and other requests for the in- house guests.
  • Demonstrate teamwork, safe work practices, open communication and positive attitude.
  • Maintain and update guest profiles ensuring accuracy.
  • Ensure that reservation audit scores are maintained at a high level.
  • Assist Reservation Department Management with duties as required

Qualifications :

  • Previous Front Office / Reservations / Hotel Experience a strong asset.
  • Excellent command of the English language, secondary language a benefit.
  • Analytical and detail oriented with a passion for luxury 5 Star guest service.
  • Must be able to work flexible hours throughout the entire week (evenings and weekends are a must).
  • Should be computer literate with good working knowledge of Microsoft Software(Outlook, Word, Excel). Experience with Opera, SynXis and IDeaS would be considered an asset.
  • Genuine and sincere presence over the telephone, leading by example to achieve The Hazelton 5 Star Standards.
  • Must have a pleasant telephone-voice.
  • Maintain a calm demeanor while servicing guests. Able to respond quickly to changing situations / when resolving problems.
  • Must be eligible to work in Canada.
  • Our people are what makes us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.