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Reservation agent Offres d'emploi - Victoria, BC

Dernière mise à jour : il y a 5 jours
Reservations Agent II Full-time, Summer Season May to October

Reservations Agent II Full-time, Summer Season May to October

FAIRMONTVictoria, British Columbia, Canada
Using professional and service-oriented sales techniques, book Food & Beverage outlets reservations and guestrooms, to maximize hotel revenue and the guest experience for both internal and exte...Voir plusDernière mise à jour : il y a 10 jours
Guest Experience Agent

Guest Experience Agent

Malahat SkyWalkMalahat, BC, CAN
22,00 $CA –24,75 $CA par heure
Temps plein
Quick Apply
If you are excited about being part of the team at a unique outdoor experience, then keep reading! Malahat SkyWalk is an exciting tourist attraction on Southern Vancouver Island.The experience incl...Voir plusDernière mise à jour : il y a 5 jours
Entry Level Leadership

Entry Level Leadership

AO Globe Life- Wendy MartinVictoria, BC, CA
Quick Apply
Join AO – Start as an Agent, Grow into Leadership! AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of c...Voir plusDernière mise à jour : il y a 20 jours
Leasing Agent, Nanaimo

Leasing Agent, Nanaimo

Realstar ManagementBC, Canada
46,38 $CA par heure
Nanaimo, BC, Canada Req # Friday, August 2,.The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents.The Leasing Agent ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Part-Time Focus Group Participant - No Experience Required

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupVictoria, CA
850,00 $CA par semaine
Temps plein +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Voir plusDernière mise à jour : il y a 11 jours
guest service agent

guest service agent

Lightwater CoveSalt Spring Island, BC, CA
22,00 $CA par heure
CDI
Education : No degree, certificate or diploma.Experience : 7 months to less than 1 year.Investigate complaints and claims. Process group arrivals and departures.Take, cancel and change room reservatio...Voir plusDernière mise à jour : il y a 7 jours
  • Offre sponsorisée
Remote Market Research Panel - Call Center Agent Welcome - No Experience

Remote Market Research Panel - Call Center Agent Welcome - No Experience

Apex Focus GroupVictoria, British Columbia, Canada
850,00 $CA par semaine
Télétravail
Remote Market Research Panel Call Center Agent Welcome (Part Time / Full Time) No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups c...Voir plusDernière mise à jour : il y a plus de 30 jours
commissioning agent

commissioning agent

Inland Technical ServicesBC, CA
30,00 $CA –55,00 $CA par heure
CDI
Education : Other trades certificate or diploma.Read blueprints, drawings and specifications to determine work requirements. Liaise, consult and communicate with engineers, architects, owners, contra...Voir plusDernière mise à jour : il y a 27 jours
Customer Service Agent

Customer Service Agent

SPI Health and SafetyBC, Canada
55 000,00 $CA par an
Burnaby, BC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. Go-Getter, Renders Service, Inno...Voir plusDernière mise à jour : il y a plus de 30 jours
Letter Carrier - Delivery Agent

Letter Carrier - Delivery Agent

Canada PostVictoria, BC, CA
22,68 $CA par heure
Temporaire
Canada Post is an exciting place to work! And you can be part of it!.We deliver billions of items to Canadians each year – and you can be a big part of making this happen.As a temporary, on-call de...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Freight Broker (Operating) Agent

Freight Broker (Operating) Agent

Challenger Motor FreightBritish Columbia, CA
Télétravail
Temps plein
Quick Apply
Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent.As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing t...Voir plusDernière mise à jour : il y a plus de 30 jours
Reservations Manager.

Reservations Manager.

Renard International Hospitality Search ConsultantsVancouver Island, British Columbia
60 000,00 $CA par an
Our client, a high-end private brand property on Vancouver Island , BC, is searching for a Reservations Manager.As Reservations Manager, you will be creating rate plans, loading rates into the prop...Voir plusDernière mise à jour : il y a plus de 30 jours
Autoplan Agent – Part-Time

Autoplan Agent – Part-Time

Sussex InsuranceVictoria, CA
18,27 $CA par heure
Temps partiel
Sussex Insurance (Inside Superstore), 835 Langford Parkway,.Autoplan Insurance Agent, Level 1 Licence.The position is open immediately. Duties will include but are not limited to all aspects of ICBC...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Agent

Customer Service Agent

Executive AviationVictoria, BC, CA
20,00 $CA –23,00 $CA par heure
Quick Apply
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Victoria is taking flight and provides our team member...Voir plusDernière mise à jour : il y a plus de 30 jours
Firearms Agent

Firearms Agent

Treasury Board of Canada SecretariatVictoria, British Columbia
60 424,00 $CA – 67 582,00 $CA par an
RCM-EA-N-S-NCR-SPS / CFP-125049 Royal Canadian Mounted Police - Canadian Firearms Program.Kamloops (British Columbia), Prince George (British Columbia), Summerland (British Columbia), Surrey (British...Voir plusDernière mise à jour : il y a plus de 30 jours
Surface Land Agent

Surface Land Agent

Scott Land LtdBritish Columbia
35 000,00 $CA – 45 000,00 $CA par an
Surface Land acquisitions and consultation.Communicating with key stakeholders such as clients, landowners, regulatory officials, government agencies and management. Active member of the Internation...Voir plusDernière mise à jour : il y a plus de 30 jours
Residential Leasing Agent

Residential Leasing Agent

Pacific Cove PropertiesVictoria, BC, CAN
29,00 $CA –35,00 $CA par heure
Quick Apply
Job Title : Residential Leasing Agent.Primary Location : Victoria, BC.Primex) is a BC-owned and operated real estate investment, development, and property management company located in Vancouver, BC....Voir plusDernière mise à jour : il y a plus de 30 jours
Mortgage Agent Level 1- Salary / Commission

Mortgage Agent Level 1- Salary / Commission

RatehubRemote, BC, CA
85 000,00 $CA – 150 000,00 $CA par an
Télétravail
Quick Apply
Attention Mortgage Underwriters, Retention / Renewal Specialists, and Financial Advisors – we are looking for you! Ratehub. BC inside sales team for a Mortgage Agent who will be responsibl...Voir plusDernière mise à jour : il y a plus de 30 jours
Collector / Gatehouse

Collector / Gatehouse

RLC Park ServicesMalahat, CA
29,40 $CA par heure
The Collector / Gatehouse position is responsible for the day to day revenue collections within specific parks in a region or bundle area. General Responsibilities (but not limited to) : .To contribute ...Voir plusDernière mise à jour : il y a plus de 30 jours
Reservations Agent II Full-time, Summer Season May to October

Reservations Agent II Full-time, Summer Season May to October

FAIRMONTVictoria, British Columbia, Canada
Il y a 10 jours
Description de poste

Job Description

What you will be doing :

  • Using professional and service-oriented sales techniques, book Food & Beverage outlets reservations and guestrooms, to maximize hotel revenue and the guest experience for both internal and external guests through email, telephone and face-to-face encounters
  • Promote, co-ordinate and sell resort and family activities as advertised within the hotel, for both internal and external guests
  • Assist guests with their entire resort experience, including transportation suggestions, activities and local attractions
  • Utilize appropriate software programs to create and execute group, tour and individual bookings for all market segments
  • Prepare professional written correspondence for distribution to guests, travel agents, booking agents  and others as required
  • Prepare rooming list reports and other related reports as requested by Hotel departments .
  • Conduct Food and Beverage administrative tasks : bookings, preparation of F&B contracts, pre-arrival calls for F&B guests and co-ordinating F&B group reservations
  • Record all details on reservations and correctly flag action items; follow up with other departments to ensure delivery of Hotel’s promised services.  Conduct periodic checks to ensure accuracy of reservation information in Hotel Reservation information systems
  • Keep abreast to hotel communications to ensure that all information provided for guests is accurate and up to date
  • Co-ordinate the pre-arrival portion of transient guest packages. Confirm details with the guests, communicate with third party vendors, ensure all aspects are professionally handled with both the guest and operation needs in mind.  Conduct pre-arrival calls for non-packaged hotel guests, as required.
  • Assist Reservations Team Leader in training new Restaurant Manager users
  • Assist the Reservations department with all market segment reservations
  • Assist the F&B Sales Manager, as directed, with promotions, planning and organization of special events, festive season activities, and tracking of other sales initiatives
  • Assist Group Co-ordinator and / or Tour Co-ordinator with group, convention and tour bookings, for both rooms and Food and Beverage
  • Perform other duties as assigned

Qualifications

Your experience and skills include :

  • High School Diploma with one-year recent experience as a Reservation Agent in a luxury hotel or
  • Equivalent education, training, experience in a luxury travel environment
  • A typing speed of 45 words per minute
  • Comprehensive knowledge of the Fairmont Empress’ guest services, Room products, F&B products – i.e. menu content, special features and current operational parameters
  • Comprehensive and current knowledge of local attractions, events, restaurants and transportation
  • Fluent English language skills; both written and verbal. Ability to communicate in a professional business manner, both verbally and in writing
  • Commitment to provide excellent service and exceed guests expectations with a history of providing exceptional guest service
  • Demonstrated ability to work well individually and as a part of a team
  • Demonstrated ability to work well with minimal supervision
  • Ability to effectively problem solve and make decisions in a personable and confident manner
  • Ability to manage and execute multiple tasks within strict deadlines
  • Additional Information

    Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Your team and working environment :   Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge : Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS